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I never wanted to have to use my dog medical insurance, but my lab mix, Honey, was diagnosed with Hemangiosarcoma, an aggressive type of cancer, less than a month ago. The Embrace team was extremely responsive with my claim and very helpful reassuring me regarding what was covered. I am delighted with their service, and would recommend them to anyone looking for a compassionate pet care insurer.

I insured my puppy the day we got her. She had giardia, a cough and some sort of bug from eating something in the yard. $0 deductible with 90% coverage, paid for itself and then some this year after three visits. Quick, responsive and easy to follow process online. Could not be happier. First claim took 10 days as they verified records. Subsequent claims ~4 days.

I insured my puppy the day we got her. She had giardia, a cough and some sort of bug from eating something in the yard. $0 deductible with 90% coverage, paid for itself and then some this year after three visits. Quick, responsive and easy to follow process online. Could not be happier. First claim took 10 days as they verified records. Subsequent claims ~4 days.

The usual turn around time on a claim is two weeks or less. The last pair of claims did take longer than normal, however, I was up to date during the process . I the year I have had Embrace no claim was denied. Thanks!

I HAD A VERY LARGE BILL DUE TO A BLOATING INCIDENT..OVER 3000.00 AFTER MY DEDUCTABLE THE COMPANY PAID 2000.00. NO OTHER COMPANY HAS THE KIND OF COVERAGE ..MANY WOULD NOT HAVE COVERED THIS PARTICULAR KIND OF EVENT.

This company was not all it cracked up to be. I thought I did my research. I should have know that a lot of raved reviews meant that the bad ones were taken off. I sent my claims and they catagorized my pet condition as a 'pre-existig' condition. We had no idea about our pet's condition and it had never been diagnosed to us. But they sure did wizzle out of paying the claim. Beware of Trupanion. My understanding is that if a certain dog comes with certain genectic concerns it is easy for them to say that it was a pre-existing condition. My dog is a shepherd and is only two years old and they commonly have displasia of arm or elbow. We purchased her and there was no such problem with her. Yet, Trupanion argues that it was a 'pre-existing' condition. I learn...stay away from this company.

I cannot rave enough about Healthy Paws Pet Insurance. My dog had Pancreatitis (knock on wood). Pancreatitis can be a deadly infliction, I've had one of my dogs pass away from it a year ago. Rasputin had to be hospitalized, which was extremely expensive. The emergency vet was kind enough to fax my claim the same day. Healthy Paws immediately contacted me via email and helped me thru the claim process. During the days that followed, Healthy Paws kept me in the loop concerning the claim and actually showed concern and compassion for my dog. To wrap things up, I received prompt reimbursement for my claim. Thank you Healthy Paws!!

I have two dogs covered by Healthy Paws. Prior to enrolling them I thoroughly researched the top 10 pet insurance companies: premiums, deductibles, coverages, exceptions. Healthy Paws stood out - the best - from all other competitors. Several claims later, I could not be more pleased with my experiences with Healthy Paws. The speed with which claims are handled and the level of follow-up (messages inquiring about how my dogs are doing afterward) is exemplary.

Thanks so much for processing our claim, we appreciate it

My claims do get paid! But I find that they consistently are slow to get it done. I have had several letters telling me "we'll get it done, sorry, this is not like Embrace!" Well, apparently it is, since I get these letters every time. My dog has been in multiple times for blood and stool work ups, so although it's not one big claim, they're adding up, and I need my refunds.