Don’t Leave Home Without It
Peace of mind. Love of pet. With this insurance all is covered. Never have to worry about affording treatment. Just worry if there is enough time in the day to love your pet.
- INSURER:
Nationwide
- POSTED: 04/26/2019
- BY: Jacqueline
- BREED: Australian Terrier
- AGE OF PET: 7 - 10
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Great customer service.
Claims are paid right away. Filing for claims is easy and fast. I am overall very satisfied with the insurance.
- INSURER:
Nationwide
- POSTED: 04/26/2019
- BY: Richard
- BREED: Standard Poodle
- AGE OF PET: 7 - 10
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The best User friendly process ever!
This was the easiest claim filing process ever and I got a call from Shelley to check on Lola to see how she was doing which was really nice!! Best company!
- INSURER:
ASPCA
- POSTED: 04/25/2019
- BY: Mary
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Very helpful.
Trupanion pre-approved the claim for our dog’s brain surgery at the Texas A&M little animal hospital.
- INSURER:
Trupanion
- POSTED: 04/24/2019
- BY: Rodrigo
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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What a great company this is!
This company has quickly paid my claims, without problems. Having insurance allowed us to have a $3000 TPLO knee surgery. I cannot imagine not having them as long as I have pets. Thank you.
- INSURER:
Nationwide
- POSTED: 04/23/2019
- BY: Hollea
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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World Class Service
Thank you Nationwide for ease of processing claim for Luci. Excellent customer service. In great appreciation of expediting payments and informative simple steps in utilizing Luci's Insurance. :)))))
- INSURER:
Nationwide
- POSTED: 04/23/2019
- BY: Brenda
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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So glad I made the choice of ASPCA.
So glad I made the choice of ASPCA pet insurance. I have a 5 year old Yorkie and had to use the insurance that last year. He developed a medical issue and needed surgery. It was easy to make the claim ( all on line) and I even got a call back to see how Bernie was doing. Never got that from my own insurance. Was so easy to enroll and make a claim on line. And I always got the answer I needed when I called for information. Always polite and willing to go the next step if needed. I always promote ASPCA when talking with my friends with pets. I would not change.
- INSURER:
ASPCA
- POSTED: 04/22/2019
- BY: Judy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Took a ridiculous amount of time to process medical history records before issuing claims created over 4 months ago.
We obtained a policy in November 2018 when we adopted our boy Klaus from the SPCA. We had some medical bills totalling over a 1000 and initially did not receive a single penny due to a lack of medical records. We submitted all medical records from the SPCA on Decemver 15, 2018. Nationwide took the full 30 days to tell us they would need an additional 30 days to process. We waited a full 60 days for a reprocessing of the already submitted claims from December. We finally got paid out the expected amount after our deductible was met in April 2019. I would not recommend this policy to other pet owners. Go with pet plan if you want better service. Totally disappointed with what I was led to believe would be a pleasant experience with a great company like Nationwide.
- INSURER:
Nationwide
- POSTED: 04/22/2019
- BY: Stanley
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Foggy policies with sour customer service.
Foggy policies that leave the consumer unclear of what is happening and unsure why certain claims are denied. Sour customer service agents that leave a bitter taste and built up frustration after each phone call. The easiest and best part of the insurance is the automated claim sumbission within an app.
- INSURER:
Nationwide
- POSTED: 04/22/2019
- BY: Trevor
- BREED: Siberian Huskey
- AGE OF PET: Over 11 years
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