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We insure two dogs with Trupanion, One never seems to need to see a vet while the other one has had claims for various injuries, ingestion of a foreign object, urinary tract infection etc.Recently and most costly was a TTA surgery to repair a torn cruciate ligament - total cost close to $5,000. Lucky for us we chose 90% coverage when we chose her policy.

When I submitted Sophie's claim for a UTI I had NO idea she had several before. She is my rescue and the shelter never informed me of her condition. It wasn't until after she was treated by my vet and I submitted the claim that I came to find out of previous issues. I am working with my vet to try to prevent any UTI from coming back. I don't think it was fair of your company do deny me coverage of this condition. In the past with my other dogs you have been prompt with the claims.

Healthy Paws may be newer to the industry, but so far I am very impressed with this company. Their coverage is straight forward and easy to understand - No complicated coverage schedules or limits. Also, they don't have any claim limits for the life of the policy, which is a huge plus and a differentiator to much of the competition. Claim wise, it would be impossible to be better. I had a large claim within the first month, and once I submitted my puppy's veterinary records the claim process happened fast and furious. My claim was reviewed, settled, and paid within 24 hours. I seriously couldn't believe the level of service. Healthy Paws also has a cool iPhone app where you can submit claims as soon as you leave the vet. Very cool. My only suggestion would be it would be nice to have EFT for claim reimbursement directly to your checking or PayPal account. Having to wait for and handle a paper check is a bit dated, and is something to keep in mind if you used a credit card to pay the vet bill (Healthy Paws reimburses you directly after you've made payment arrangements with your chosen vet). So far, this is an excellent company that I highly recommend. If you are looking at pet insurance, look no further and buy the peace of mind you get with a Healthy Paws policy.

It was a HUGE comfort knowing we had Healthy Paws on our side as we were going through a very traumatic situation when our dog ruptured a disk in his back. We knew it was going to be expensive, and wondered if there would be any issues with such a large insurance claim. Healthy Paws acknowledged receipt of the claim right away (as always), and processed the claim within 2 days - I just received the check less than a week after filing. We are great fans of HP and their mission, and we tell every pet-owner we know about how great they are. Their service ranks among the best of any company I've ever dealt with, and it is wonderful to know there are real people there who care about pets as much as we do.

Very easy to file a claim, easy to understand and check on refund, rates are comparable in Ins, only a reduction in monthly cost, perhaps for age or length of time a member, would be the only thing I would recommend

I have had pet insurance before and always cancelled the 2nd year. I did not feel I received my monies worth. Claim submissions were cumbersome and slow. My vet forwards the claim, I receive and e-mail and a short time later a check. Easy. Am so far pleased. Will be coming up on a year soon, and am hoping the premiums will not go out of sight. So far so good and highly recommend.

We got Healthy Paws 3 months ago for our 5 month old puppy. On new years day she got into some pills and we had to rush her to the emergency vet. She had been to be hospitalized for two days to make sure they flushed everything out of her system so no long term damage would occur. After paying the deposit so they could get started on her treatment I was a little skeptical about whether or not I would ever get reimbursed the 90% that Healthy Paws says they give back since it was such an expensive bill. I filed the claim as soon as my dog came home. How long did it take to hear back from Healthy Paws? ONE DAY! Not only did they complete her claim faster than I could have expected I was reimbursed 90% (after my deductible was taken out)! I can't tell you how much it means to know that whatever happens to my furry child, I never have to second guess wether or not I can afford to potentially save her life. It is a huge relief to never have to deny her help because of cost. I know many people who have had to let their pets go because they could not afford the help to save their lives. It is heartbreaking. Thank you Healthy Paws!

Healthy Paws Insurance has been terrific to have for our furry boy Houston. They are quick to respond with any claims. I feel it is the best insurance coverage anyone can have for their pets.

I insured my dog Margaret with Embrace; it was the first dog I ever insured. We had no claims for the first year and a half. Starting last fall, she developed some problems and so far all claims were accepted and we were reimbursed quickly. Thus far, we are very pleased with their service.

I have a one year old english bulldog puppy. I knew that bulldogs often have health problems, so I thought it a good idea to get insurance for her. I can afford the monthly cost a lot easier than I can afford a $3,000 pet bill. Little did I know, she had a genetic disorder requiring both of there knees to be replaced. Penny just turned one, so the news was very unexpected. My vet warned me most pet insurance companies will not cover genetic disorders. But Healthy Paws covered the whole procedure, no questions asked. I had my reimbursement within a week of me sending all my documents in (invoice, doctors notes). I don't know what I would have done without Healthy Paws. I think I would have had to give Penny to a rescue that could provide her with the care she needed. Honestly without Healthy Paws I would not have been able to keep my baby, and I feel so grateful for them!