A very pleasant experience.
A very pleasant experience.
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I’m pleased to have fast response and to know someone will be hear to help if I’m ever in the need
I’m pleased to have fast response and to know someone will be hear to help if I’m ever in the need
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Satisfied new dog dad.
Agent was personable, knew the product well and provided a quick transaction. I had previously used TBA for our dog’s name for a quote but couldn’t change the name on the quote - your agent resolved it.
- INSURER:
Trupanion Canada
- POSTED: 08/21/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Not that easy. Pretty annoying.
Long process to enter the receipt and even longer process to receive confirmation that the claim had been processed and how much would be applied to my deductible. Why not just have a button that says upload receipt and you guys can figure it out and enter all the info. Simple.
Did you find this review helpful?
Yes
No
All my questions were answered properly.
All my questions were answered properly. Very ethical
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Very helpful and friendly what customer service should be.
Very helpful and friendly, what customer service should be. Thank you!
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Review
Great communication and customer service!
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Helpful.
Helpful. Friendly. Informative
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Excellent service
Incredible amazing service. At a very difficult moment having to make medical decisions for my sweet Charlie, the service provided was exceptional and took away the heavy financial decisions I needed to make to keep my Charlie alive. They even called both hospitals involved and called me several times with updates on how the insurance will work and what was covered. This would have been extremely difficult if not for your help. Thank you so very much
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
It has been over 5 days since I submitted a claim not sure why it is still not done.
It has been over 5 days since I submitted a claim, not sure why it is still not done. I know you are trying your best not to pay me.
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No