Find and read reviews with confidence

This insurance company is a scam. Me pup had a mass in her stomache removed. Last year in chart it said dog has black mass ( which was not a mass but spot). They would not pay bc she already had a Mass on her. It was never even removed. So it doesn’t matter now to bother bc any other “mass” she gets they won’t even pay for. Why bother having insurance??

My cat has been suffering a long respiratory illness. It's been stressful but one thing that's been easy is filing my claims with Pets Best. "

Pets best is a great insurance as it considered my Pets health and with today’s veterinary prices, it’s a great help in meeting our pets medical bills. I highly recommend them.

Saving money and much happier! My three adult cats have been on Nationwide for many years due to an employment discount, and we just got distributed a fourth from the universe — a six week-old kitten this time. Nationwide has actually been fine for us, but just fine. Customer service is great, but It's pricey for the coverage while not standing out as really having more benefits than others, so I was shopping around. We LOVE that the pet insurance umbrella debuted and is just as pleasant as our auto & renters experience that we've had for about ten years now. They have a 24/7 vet/nurse assistance line which is amazing, a multi-pet discount which is very fair, and a few different options for coverage that I was able to customize for each cat. My lazy senior has the illness-only plan. The other two (both 7) have both accident & illness, and our kitten has the accident & illness PLUS the BestWellness Routine Care reimbursement add-on. We've been easily reimbursed for neutering, vaccines, etc. We'd burned twice by two other orgs for our kitten, Tr*****on and Me***fe. T******** was a mess from day one, so again, we're extra happy with this outcome. Love you, PetsBest. Thank you! - K & A 🐾 Tommy, Maui, Newt, & Oliver

Very happy with the ease & quickness of both submitting a claim & getting a response. Pets Best was recommended by local moms.

Healthy Paws had ALWAYS been there for me and my dog Ari! My dogs are my kids…one of my pups, Ari has idiopathic cluster seizures disorder…which is particularly dangerous because if not treated in time can lead to a painful death. I am lucky enough to be near Tufts University veterinary hospital with some of the best neurologists in the world! And through the past 5 years of treatment, appointments, medications, er visits Healthy Paws has been there for me! Living up to their promises, no questions asked, no red tape, just paid claims in a timely manner! Without Healthy Paws, I would have had to take out a second mortgage, but with their help me and Ari are living our best lives together. Thanks Healthy Paws!!

Our GSD had to have ACL repair surgery. This was a very expensive surgery, but PetsBest took the worry away. It's well worth it!

Happy to say that out of a $5,000 surgery Healthy Paws paid a bit over $4,000. Certainly could not have had this surgery without the insurance. They even emailed me to see how my dog was doing!

On 12/14/24, our Labrador Retriever, Remi was hit by a car and had some major damage to her rear leg. She's had two major surgeries and if I hadn't had pet insurance I most definitely would've had to put her down. The cost was prohibitive! With my plan, they paid 90% of the cost subject to the $250 deductible and they pay quickly. Their website is so easy to maneuver too. Highly recommend!

"I took my dog Spud in for a check up and to update his rabies shot. Nothing out of the ordinary. When I checked out I also purchased flea & tick meds. I submitted my bill when I got in my car. That was late on a Thursday afternoon. I was paid by Tuesday. Very pleased!"