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The hardest part was scanning my documents - and honestly, that’s not that hard. I attached them to an email, got a confirmation reply, and shortly thereafter had my EOB and reimbursement. The process is super simple, and they have FAQs and even videos to walk you through submitting claims. Everything I expected to be covered was covered. Couldn’t have asked for a smoother claim.

Im very happy with Nationwide. Thanks so much for checking on Willow.

The VitusVet app makes it easy to file a claim. The claims are usually processed and paid within a week without even having to talk to anyone. My only suggestion is to make it easier to file an updated attachment on an existing claim (i.e. when an invoice isnt itemized properly and you need to resubmit). Faxing or mailing it aren’t very efficient ways these days. Otherwise this is a great service and I enjoy the articles sent to my email about pet health as well.

You are great!

Being able to fill out paperwork, attach a scan of the medical records, and send it all online only took a couple of minutes. And my reimbursement check came the next week. All insurance should be this easy! (Spoiler: I've had other pet insurance. It was not this easy.)

Nationwide Pet Insurance is an absolute scam! They will do everything they can not to reimburse you. It amazes me how fraudulent they are and what they can get away with. DO NOT get pet insurance through them!!!

I have always been impressed by the service and value of your insurance.

From the moment I called about my little girl, I was handled with sympathy, courtesy and efficiency. The filing process was simple and rapid. Just can’t say enough how glad I am to have Trupanion!

My recent claim was a bit complex due to the nature of my kitty’s visit and took a little while longer than normal to get specialists notes. However, we have had this policy for over a year and it has been wonderful. Quick payments and easy submission of claims through the VitusVet app. Everything that they promise to cover is covered! Our whole pet wellness plan has been such huge sigh of relief! Love love love Nationwide!

Both my cats (ages 5, 7) and pup (almost 6) are on the comprehensive whole pet with wellness unlimited plans. When I was considering plans I thought maybe this was too much, but if there’s one thing that’s been proven this past year it’s to prepare for the unexpected with vet visits. Between preventative care for my dog to extensive dentals with the cats, a few emergencies, and now the start of a complicated diagnosis with my older cat— Nationwide hasn’t even batted an eye with coverage. They’re always sending check-in emails, refunds are super quick, communication is excellent, and I feel relieved knowing no matter what the cost, my pets will get the care they deserve because I have such solid coverage. Thank you so much, Nationwide! Zelo, Tilly, and Nico appreciate all you do :)