Friendly helpful took care of billing issue quickly.
Friendly, helpful, took care of billing issue quickly. Only one phone call!
- INSURER:
Trupanion
- POSTED: 09/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Great customer service I always get great explanations for every call I make to them!
Great customer service I always get great explanations for every call I make to them! I appreciate that they understand how much my animals mean to me !!
- INSURER:
Trupanion
- POSTED: 09/20/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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are you kidding
one thousand dollar claim and they paid $7.92. Everything seems to be "pre-existing". every claim we have submitted they say is pre-existing.
- INSURER:
Trupanion
- POSTED: 09/19/2021
- BY: GARY
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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I felt that I was helped efficiently and my questions were answered confidently and to my satisfaction.
I felt that I was helped efficiently and my questions were answered confidently and to my satisfaction. I would be comfortable calling in the future if I were to have additional questions or concerns.
- INSURER:
Trupanion
- POSTED: 09/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Support during a horrible moment.
Sadly, I had to have my sweet dog put to sleep. It was a horrible moment and I still have a pit in my stomach. In time, I called with some questions about vet bills and to cancel my insurance on my dog. The representatives I spoke with were compassionate and professional. There empathy helped me talk through the call and get my questions answered. Claims were easy to submit and processed very quickly!
Any future pets will be covered by Trupanion. Thanks
- INSURER:
Trupanion
- POSTED: 09/15/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion is a great company to work with; however they do not cover much at least in our case.
Trupanion is a great company to work with; however, they do not cover much at least in our case. And if your vet doesn't have the Trupanion software installed, you will still have to pay upfront and send claims in to get reimbursed, making it no different from most other pet insurance brands. This was the whole reason we chose Trupanion to begin with, but our vet never installed their software.
- INSURER:
Trupanion
- POSTED: 09/13/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very polite.
Very polite. Easy to understand
- INSURER:
Trupanion
- POSTED: 09/13/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Stellar insurance!
Quick, friendly and professional!
- INSURER:
Trupanion
- POSTED: 09/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Jeordan was great.
Jeordan was great. I’m not so sure about Trupanion, however.
- INSURER:
Trupanion
- POSTED: 09/02/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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