Very Satisfied
Very satisfied with Pets Plus Us
- INSURER:
Pets Plus Us
- POSTED: 07/22/2024
- BY: John
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
They’ll take your money for years and not pay
When you buy insurance for your pet, pay premiums for 4 years on 3 cats you’ve had for 9 years since kittens, have one of them come down with a medical emergency and feel confident about having insurance for just such emergencies, and then have Healthy Paws not pay a penny. Then you just got robbed. We’d have been better off just squirreling money away than to throw it away for insurance that doesn’t pay specifically what it’s for. These guys are thieves.
- INSURER:
Healthy Paws
- POSTED: 07/22/2024
- BY: David
- BREED: American Domestic
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Best Pet Insurance!
ASPCA is the best pet insurance I have ever had. The claim process is very simple and reimbursement is fast. Coverage is great too!
- INSURER:
ASPCA
- POSTED: 07/22/2024
- BY: Adrienne
- BREED: Pomeranian
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
Best Pet Insurance!
ASPCA has been the BEST pet insurance! With Rolo's various sicknesses and unavoidable emergency vet visits, I had so much more ease during these times knowing that ASCPA would take care of everything quickly and with great care. This has been the biggest life saver financially - I cannot recommend them more!!!!
- INSURER:
ASPCA
- VETERINARIAN:
Gateway Animal Hospital
- POSTED: 07/22/2024
- BY: Erin
- BREED: Dachshund (Miniature Smooth Haired)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Excellent Provider
I submitted a pre authorization for my dogs surgery . It was approved. I submitted the invoice immediately after paying . I had my reimbursement into my account in a week ! I was so happy . No hassle .
- INSURER:
Pets Plus Us
- VETERINARIAN:
Central Alberta Vet Clinic
- POSTED: 07/22/2024
- BY: Robert
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
Great experience!
Awesome experience at Modern Vet! Dr. Matt and staff were amazing! Thankful for great care by people who love what they do and do it well!
- INSURER:
AKC
- VETERINARIAN:
Dr. Matt Bradley
- POSTED: 07/21/2024
- BY: Tiara
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Owner
I had very good and hassle free experience
- INSURER:
Pets Plus Us
- POSTED: 07/21/2024
- BY: Ramanpreet
- BREED: German Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
BEST PET HEALTH INSURANCE
Pets Best is literally the best and most affordable pet insurance. When I first got my Yorkie, he had intestinal issues even as a puppy. He's had several blood tests, ultrasounds and x-rays, and I've been to the emergency vet hospital in addition to his regular vet more times than you could ever imagine. He ended up getting an endoscopy and it was determined he has IBD. He was very sick at one point, and lost so much weight that I didn't think he would make it. Pets Best paid every single claim without any questions including all the medications he was given. I could never have afforded to pay that kind of money, and am grateful for getting Pets Best insurance. I highly recommend them!
- INSURER:
Pets Best
- POSTED: 07/21/2024
- BY: Lucille
- BREED: Yorkshire Terrier
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
Great Insurance!
We've had 4 cats insured for many years with ASPCA and I have never regretted getting this insurance. Our cats have gone through dentals (which aren't covered by all insurance companies!), Diabetes, Pancreatitis, Hyperthyroid, Urinary Blockage, and many others through the years, and ASPCA has always come through for us. I strongly recommend this for anyone looking for quality pet insurance.
- INSURER:
ASPCA
- POSTED: 07/21/2024
- BY: Krystal
- BREED: Domestic Short Hair
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Poor communication and customer service
I was denied my claim due to a vet not responding. Which is completely legitimate but it took me a month of waiting on hold and having no response to emails to even figure out what they were looking for. I kept getting emails saying I didn't need to do anything and after weeks of trying to contact them I finally got a person to write back via email to say they didn't have my vet info. A couple weeks later it was denied. If I had known the vet wasn't responding I could have called them but I am just going to cancel and move on. Only now I have a pre-existing condition that won't be covered.
- INSURER:
Pets Best
- POSTED: 07/21/2024
- BY: J
- BREED: Boston Terrier
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
1 comments
POSTED: | BY: The Healthy Paws Team
We’re sorry for any frustration during the processing of your claims. As per the policy we require full medical records for all enrolled pets in order to process claims, this includes a copy of the required enrollment examination. Once full records are received (typically we ask for them when you file your first few claims) we then keep them on file for future claims processing. After thoroughly reviewing your account, while there were some records on file for your pet, we did not have their complete medical history (records dated from the time he joined your family through at least enrollment). This is why we continued to request those medical records. Our team worked with a senior claim processor, to utilize a visit from 2020 as the enrollment exam to process your claims, even though we did not receive any additional records from that time. Your claims have all been completed and approved for payment.