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Very quick, easy, very user friendly, available 24/7. Deductible might be a little high but this is my first insurance so I’m not too sure. I have two pets added to my insurance and I never have to worry too much about them needing a check up or getting hurt.

Lemonade offered competitive rates for our 5 yr old Golden, so I figured it was worth switching from a previous provider and giving them a try. So far, coverage has been great, claims are very easy via the app, and service is excellent overall.

I am very please and thankful that I have the insurance coverage for my animals because I got reimbursed money and it only took a few days for it to be wired to my bank.

My beautiful chocolate lab had TPLO surgery when she was 1.5 and now the other leg at 4.5. Both times she has needed this surgery, both the Vet (same animal hospital) and the insurance company were amazing. The estimate was submitted, approved in 48hrs and the claim paid to me within 7 business days of her surgery. Zero hassles or issues. Submitting a claim on your own is simple, fast and easy. I will never own another animal without pet insurance from Pets Plus Us! Highly recommend!!!

My pet Rollo was vomiting for a few days. He also starting to turn his nose up. My vet had no appts but allowed me to being Rollo in. They checked his blood and he had pancreatitus. The xray found a tjmour. That was Friday. Monday was surgery Day. Rollo had a 2 ft tumour and it burst and he hemorraged. Blood pressure dropped and heart beat raced upwards. They did an autotranfusion. Rollo recovered. Rollo had a very excllent and competient surgeons. It was a crisis. .

I am so grateful for our dog's medical team and everyone at Pets Best! It is not easy to see your pet in pain and discomfort. The customer care team and Pets Best supported me throughout these difficulties and helped me understand the claims process, and the unlimited cap on our coverage is making it possible for us to give our dog the medical care he needs for the rest of his life. Our first set of claims added up to $2,700, just to figure out what was wrong and get the meds he needs. Pets Best paid out, as promised, and made the claims process easy! Thank you to everyone at Pets Best and thank you to all the amazing doctors and specialists who are providing such great care for our beloved pup!

I am not really happy with Pets Best. I pay a lot in premiums, but it seems nothing is covered. When they do cover anything, it is only a partial coverage and that is applied to the deductible. With only a small "covered amount" applied to the deductible, it is almost impossible to meet that deductible. The return on investment is low to nonexistent. With that said, I am sure that if there was a major illness or accident, that this insurance would be invaluable. I will keep this insurance for now and presently supplement this policy with a program through my vet's office.

Coastal Care Awesome place to take your pet. They are compassionate , caring and knowledgeable. The cardiology department definitely knows their stuff. They answer every question ....... there are no stupid questions. The Pets Plus Us insurance company for pets is definitely worth it. I had a substantially large bill. After submitting my bill to Pets Plus Us, I had my refund in less then a week. Amazing! Thank you Claudette

I'm trying to get more brochures you dropped off at our hospital. Big Tujunga Veterinary Hospital

I bought Healthy Paws when my dog was between 1 and 2 years. He was just shy of 10 years when he was diagnosed with 2 types of cancer, needed surgery and chemo and was given 2 to 6 mo to live if untreated. Thanks to my policy, my dog is still with me and turns 12 next month. I don't know how I ever could have afforded all the treatment and ongoing followup visits and medications on my own. Healthy Paws has never given me problems and the turnaround on payout is super fast. I have the 90% reimbursement policy.