FANTASTIC
My pug was started on coverage on 1/1/14. On 1/3/14 I noticed he was drinking alot. I took him to my vet and he was diagnosed with an elevated calcium level which made us very suspicious of cancer and a urinary tract infection. $1600 worth of meds and diagnostics later including an abdominal ultrasound Darth Vader was diagnosed with a parathyroid tumor and bladder stone. Trupanion saved his life by covering 90% of this cost. He will be having surgery next month and I will be again availing myself of this wonderful service. I highly recommend this company!
- INSURER:
Trupanion Canada
- POSTED: 01/31/2014
- BY: Heather
- BREED: Pug
- AGE OF PET: Over 11 years
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FANTASTIC
My pug was started on coverage on 1/1/14. On 1/3/14 I noticed he was drinking alot. I took him to my vet and he was diagnosed with an elevated calcium level which made us very suspicious of cancer and a urinary tract infection. $1600 worth of meds and diagnostics later including an abdominal ultrasound Darth Vader was diagnosed with a parathyroid tumor and bladder stone. Trupanion saved his life by covering 90% of this cost. He will be having surgery next month and I will be again availing myself of this wonderful service. I highly recommend this company!
- INSURER:
Trupanion
- POSTED: 01/31/2014
- BY: Heather
- BREED: Pug
- AGE OF PET: Over 11 years
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Incredibly fast claims processing
My 1 year old pup was in need of special diagnostic testing which required surgery. The claim was process quickly and a check arrived in just a few days.
- INSURER:
Healthy Paws
- POSTED: 01/31/2014
- BY: Baron
- BREED: Giant Schnauzer
- AGE OF PET: 0 - 3
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Excellent, fast, courteous, caring company!
Trupanion is a wonderful company that truly puts our pet care and customer care as their top priority. Once I checked my dog out from the hospital, it wasn't even a hour before hearing from Trupanion. We are so happy with their genuine concern and communication !
- INSURER:
Trupanion Canada
- POSTED: 01/29/2014
- BY: Cindy
- BREED: Shetland Sheepdog
- AGE OF PET: 0 - 3
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Excellent, fast, courteous, caring company!
Trupanion is a wonderful company that truly puts our pet care and customer care as their top priority. Once I checked my dog out from the hospital, it wasn't even a hour before hearing from Trupanion. We are so happy with their genuine concern and communication !
- INSURER:
Trupanion
- POSTED: 01/29/2014
- BY: Cindy
- BREED: Shetland Sheepdog
- AGE OF PET: 0 - 3
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Responsive/Excellent customer service
I hesitated to purchase pet insurance, but after talking with the caring representative from Trupanion I bought it for both of my puppies. I am certainly glad I did. I had a large claim within 4 months. They handled the claim so efficiently and expediently. I am sure having a vet that knows what insurance companies need helps them as well. I had another incident which Trupanion responded to so quickly. Seriously, I wish most of the companies I work with that handle paper work-billing were half as responsive, efficient, and concerned about providing customer service as Sarah and the others at Trupanion are.. I have been so impressed by their knowledge and compassion. Usually you tell 1 person when you are happy about service and tell at least 13 when dissatisfied. I want everyone to know and experience this type of caring service. I am grateful to the Vet student that cares for my "kids" for recommending this company to me. Wow! Just nice people to talk to that listen and care about animals.....
- INSURER:
Trupanion
- POSTED: 01/18/2014
- BY: connie
- BREED: Australian Shepherd
- AGE OF PET: 0 - 3
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Responsive/Excellent customer service
I hesitated to purchase pet insurance, but after talking with the caring representative from Trupanion I bought it for both of my puppies. I am certainly glad I did. I had a large claim within 4 months. They handled the claim so efficiently and expediently. I am sure having a vet that knows what insurance companies need helps them as well. I had another incident which Trupanion responded to so quickly. Seriously, I wish most of the companies I work with that handle paper work-billing were half as responsive, efficient, and concerned about providing customer service as Sarah and the others at Trupanion are.. I have been so impressed by their knowledge and compassion. Usually you tell 1 person when you are happy about service and tell at least 13 when dissatisfied. I want everyone to know and experience this type of caring service. I am grateful to the Vet student that cares for my "kids" for recommending this company to me. Wow! Just nice people to talk to that listen and care about animals.....
- INSURER:
Trupanion Canada
- POSTED: 01/18/2014
- BY: connie
- BREED: Australian Shepherd
- AGE OF PET: 0 - 3
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Well worth the monthly payment.
I have experienced a couple other insurances for our family dog and there was too much fine print that excluded just about everything, making the monthly payment worthless. Our vet suggested ASPCA, so I researched it and spoke to a representative. It was what I was looking for - a real health insurance policy for our dog. I chose 80% coverage and they have always come through, even for the yearly physical. When I receive my refund checks I put the cash in an envelope and save it as our pet's health care account. That has saved us many times from going into the family budget with unexpected visits. I love working with ASPCA and I feel that the cost is worth every penny because they cover much more than any other previous pet insurance I have had.
- INSURER:
ASPCA
- POSTED: 01/14/2014
- BY: Cynthia
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Wellness Plan is great
Thankfully I have not had to file a claim on many emergency issues, but I have used the Wellness plan now for 2 years on all 4 of my dogs and find it very fast in payment. We use up every penny of it each year on vaccinations, heart worm meds, and on routine blood work. The reimbursement is very fast, and with no issues.
- INSURER:
Embrace
- POSTED: 01/14/2014
- BY: Charon
- BREED: Greater Swiss Mountain Dog
- AGE OF PET: 7 - 10
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AMAZING BEYOND WORDS
I cannot even begin to tell you about the amazing customer service I get both personally and on the veterinary team side being as I work in the industry. They have been so great I no longer recommend any other insurance. I have never had a complaint about them from my team or my clients!
- INSURER:
Trupanion Canada
- POSTED: 01/06/2014
- BY: Mindi
- BREED: Australian Cattle Dog
- AGE OF PET: 7 - 10
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