Claim review
Quickly reversed error in claim rejection given appropriate information and quick info from animal specialist on their phone line
- INSURER:
Trupanion
- POSTED: 08/23/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Natalie was very helpful.
Natalie was very helpful. I am very glad I have pet insurance as my dog just had to have a surgical procedure.
- INSURER:
Trupanion
- POSTED: 08/23/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Great service!
Trupanion paid my vet directly and I only had to pay the balance. This is such an easy way of doing business. I only wish I had put the cat on Trupanion as well, but that is water under the bridge.
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Harley
Claims processing exceptional! Customer Service phenomenal! Compassionate especially in time of pets sickness and passing ??
- INSURER:
Trupanion
- POSTED: 08/23/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Thank you Trupanion!
Never a wait. Fast and fair!
- INSURER:
Trupanion
- POSTED: 08/23/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion is the best!
It is incredibly easy to file a claim, and the speed in which you processed our claim was very much appreciated!
- INSURER:
Trupanion
- POSTED: 08/23/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Shelley Pallot
My policy is that each ailment has its own deductible and that other companies have a general deductible so I don’t know if that has changed in the pet insurance world but I would not recommend my policy as we have not really benefited yet from our plan Hopefully the insurance premiums we have be paying into will help with the bill we are now having with our dog. Others have much lower premiums also.
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Lainey's mom
I was chatting with someone online mentioning that it seemed like my payment was taking quite a long time to process. The man who I was talking to gave me instructions on how to close the window to ensure my payment wouldn't go through and then called me to walk through everything with me. It was great because I had some questions I wanted answered and he followed through on each and every one. As much as I don't hope to use this insurance, the piece of mind is worth it on its own.
- INSURER:
Trupanion Canada
- POSTED: 08/23/2021
- BY:
- BREED: Bernedoodle
- AGE OF PET: 7 - 10
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First claim after 8 years of coverage
Claims were fast and easy, but it’s not for everyone since monthly expenses are pretty high
- INSURER:
Trupanion
- POSTED: 08/23/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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No