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I can call Brenda and she will help me in way she can, she is very good customer services.

Great job. Thanks for the service and follow-up. Very happy with this insurance! My dog’s plan seems easier than my own!!

We have insured our dogs with Nationwide for years and would not consider any other plan. We researched carefully and always came back to Nationwide. Extremely satisfied with responsiveness and Theo claims processing and payment.

My previous cat suffered from kidney disease. The cost of treating her for several years was quite costly, and I had not pet insurance. When I adopted Quincy, the cat, I asked my vet to recommend a pet insurer. I was told to research the coverage online. Based on the fact that Embrace offered Wellness coverage, I enrolled Quincy. Embrace is FANTASTIC. All claims are handled fairly and expeditiously. I love the newsletter content and I am so happy that I choice Embrace.

Signing up for Healthy Paws was the best decision I have ever made for my dog. We signed up for insurance years ago, before she was diagnosed with severe osteoarthritis. Since then, they have not only covered years of natural treatments (laser therapy, acupuncture, chiropractic, hydrotherapy), but they have also covered her total hip replacement in full. I’ll be getting reimbursed for 90% of the cost of the procedure, which is the reimbursement level I chose upon enrollment. I would have had a very difficult time affording all of the care she’s received without them. They’ve also covered the occasional stomach virus, tick-borne illness, etc. as well as diagnostic bloodwork when needed. I will say, getting coverage for diagnostic bloodwork can be a little more work, as you do need your vet’s notes to prove that it’s diagnostic, as opposed to routine. I wouldn’t say that it’s difficult at all, just a few phone calls and you’re good. I really cannot recommend Healthy Paws highly enough. The claims process is not difficult or stressful in any way, even for the large surgical claim we just made. The app allows you to do it all on your smart phone. Healthy Paws has truly been a lifesaver for us.

Have been with Nationwide insurance for 6 years. My dog has had three surgeries, two of which, I put claims for. Very easy and no problems with my turnaround and refund.

I just think everyone is awsome that I have talked to for help. I have told a lot of people about the insurance

Claims are easy to file and have been paid promptly. Neuter was not covered on my policy when I thought it was ouch that hurt the pocket book. Other than that for the most part I am satisfied

Quick turnaround for claims, awesome people to speak with if you have a question. Peace of mind!

Ease of communication, warmth of service, quick response and attention.