Be VERY AWARE of renewal dates
DO NOT have any wellness/vaccinations/etc prior to renewal date. One claim per policy year or it is NOT covered. Diva was four days early and NO coverage for policy year. Loyal pet customer for ten years and no grace period. I am NOT a satisfied client even though I should have watched date!!!
- INSURER:
Nationwide
- POSTED: 05/26/2015
- BY: Judy
- BREED: French Bulldog
- AGE OF PET: Over 11 years
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Great Service
One of our dogs has needed to use her insurance often for different reasons.Most recently though, she needed her meds refilled for her ongoing thyroid condition. As promised Trupanion reimbursed us for the medication at the rate of $90.
My only concern is the rate increases that we are told are area wide. Once your dog becomes older you aren't really able to access reasonable rates.
- INSURER:
Trupanion
- POSTED: 05/19/2015
- BY: Ernie
- BREED: Doberman
- AGE OF PET: 7 - 10
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Great Service
One of our dogs has needed to use her insurance often for different reasons.Most recently though, she needed her meds refilled for her ongoing thyroid condition. As promised Trupanion reimbursed us for the medication at the rate of $90.
My only concern is the rate increases that we are told are area wide. Once your dog becomes older you aren't really able to access reasonable rates.
- INSURER:
Trupanion Canada
- POSTED: 05/19/2015
- BY: Ernie
- BREED: Doberman
- AGE OF PET: 7 - 10
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ACL Surgery
Dog needed ACL surgery, Trupanion covered 90% of surgery and related expenses.....Claim was processed immediately and I received reimbursement check in about 1 week.....GREAT COMPANY and GREAT SERVICE!!!!
- INSURER:
Trupanion
- POSTED: 05/19/2015
- BY: Donald
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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ACL Surgery
Dog needed ACL surgery, Trupanion covered 90% of surgery and related expenses.....Claim was processed immediately and I received reimbursement check in about 1 week.....GREAT COMPANY and GREAT SERVICE!!!!
- INSURER:
Trupanion Canada
- POSTED: 05/19/2015
- BY: Donald
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Reliable
Healthy paws has been 100% reliable and amazingly easy to work with since the day we signed up. We rescued our puppy Remy about eight months ago and since then she has had multiple trips to the er. She seems to get everything that goes around, i.e. Giardia, canine influenza, as well as the usual Labrador puppy chewing and digesting toys. Thanks to healthy paws we are always able to get her the best possible care and she is now a happy healthy one year old. They are very responsive and attentive to Remy's health concerns and they even emailed me to check up on remy after our latest visit to the er. The healthy paws app is super easy and convenient. I just take a picture of the vet bill and submit it. They always process my claims within two days and send a check right away. The policies are very easy to understand and there are no surprises. The refund is always what I expect it to be. I really can't say enough good things about healthy paws. For an insurance company they seem to go above and beyond. I definitely recommend them to all dog owners.
- INSURER:
Healthy Paws
- POSTED: 05/19/2015
- BY: Dana
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Amazing!
Embrace has been a pleasure and dream to work with. They make insurance so easy and everyone who works for the company has also been great. They give me peace of mind that my dog will be taken care and provide amazing customer service to boot!
- INSURER:
Embrace
- POSTED: 05/18/2015
- BY: Rachel
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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Poor insurance
We had a poisoning problem with our Lab 10 month old puppy, chewed up wife's inhaler that got knocked on the floor accidentally, happened after hours. Trupanion wouldn't cover the emergency vet's initial exam nor his follow up exam since they don't cover routine exams, how these were routine I don't understand. Also took nearly a month for them to pay anything on the claim, lousy service, find someone else.
- INSURER:
Trupanion Canada
- POSTED: 05/13/2015
- BY: William
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Pays for itself (and gives piece of mind)!
I have a 3.5yr old lab VERY active lab, and though he's in great shape, random things seem to always happen. Turns out he has a thyroid problem (treatable with meds every day the remainder of his life) and obtained doggy flu during the outbreak here in Chicago. Everything worked out perfect, but for the $80 or so I spend monthly (the premium plan) I was able to be reimbursed about half a year's worth! Sure, for shots and normal stuff it might seem a little pricey, but if one random thing happens you become VERY thankful you have it. THe dog I had prior to my current pup developed really aggressive cancer and having a couple surgeries and regular chemo treatments and it cost thousands. If I would've had insurance back then, I would have had almost 10 years covered. It was crazy expensive. So at the end of the day you get your money's worth knowing if the worst happens, you have options opposed to feeling helpless. My pup is pretty much my son. I'd do anything for him ;)
- INSURER:
ASPCA
- POSTED: 05/13/2015
- BY: Brendan
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Can not imagine what we would do without it!
Healthy Paws is incredible. I cannot put a value on the piece of mind Healthy Paws offers. There have been many cases where I have debated whether or not to take Andy to the vet, and in the past probably would have opted not to go because of the cost. I don't worry about this anymore, and I am so sure it has made Andy's life better/happier.
More than that, the care the team has for my pet is so clear. Last month Andy got sick and had some significant vet bills. Less then a week after our first vet visit Tim reached out to check on Andy and see how he was doing! Just the fact that they took the time to check in on him was incredible.
- INSURER:
Healthy Paws
- POSTED: 05/12/2015
- BY: Alex
- BREED: Greyhound
- AGE OF PET: 7 - 10
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