Find and read reviews with confidence

trupanion constantly keeps you updated right from the beginning of your claim until the very end. So ther is never a time when you are "wondering" what is the status of my claim. that really means a lot

trupanion constantly keeps you updated right from the beginning of your claim until the very end. So ther is never a time when you are "wondering" what is the status of my claim. that really means a lot

I signed my two cats up for Trupanion a few years ago. I recently took one of them into the vet for hepatic lipidosis and was told that the underlying cause was cancer. Treating the hepatic lipidosis itself was expensive, but making a decision about chemotherapy would've been impossible without Trupanion. I only had to pay the deductible once, since Trupanion recognized that these two conditions were associated. The claims process is easy and quick. All interactions I've had with Trupanion on the phone or via email have been professional and caring. They even were able to predict my needs and set me up for direct deposit and sent me pre-approval forms so that I could get my pet the best possible care. It took a lot of stress out of the decision-making process and has allowed us to improve her quality of life. Pets are our family and Trupanion's family, too.

I signed my two cats up for Trupanion a few years ago. I recently took one of them into the vet for hepatic lipidosis and was told that the underlying cause was cancer. Treating the hepatic lipidosis itself was expensive, but making a decision about chemotherapy would've been impossible without Trupanion. I only had to pay the deductible once, since Trupanion recognized that these two conditions were associated. The claims process is easy and quick. All interactions I've had with Trupanion on the phone or via email have been professional and caring. They even were able to predict my needs and set me up for direct deposit and sent me pre-approval forms so that I could get my pet the best possible care. It took a lot of stress out of the decision-making process and has allowed us to improve her quality of life. Pets are our family and Trupanion's family, too.

This is my second year and so far so good. Great customer service, friendly and helpful. My only suggestion is that when more information may be needed from Veternarians that I should also get contacted as well since the claim systems doesn't get updated quickly. I would rather get the ball rolling and contact who needs to be contacted inorder to get what is needed so that process moves a little faster. Also, not sure if filing a claim for illness is more complicated but this was my first illness claim I submitted and well it took a lot longer than expected. Overall great insurance and great customer service. Thank you Embrace!

I love Embrace Pet insurance because they work quickly and effectively to process your claims and ensure that you are reimbursed! YAY!

Healthy Paws is hands-down the best pet insurance company available. We have two dogs, a Rhodesian Ridgeback and a Great Dane and did a lot of research prior to ultimately going with Healthy Paws. We couldn't be happier about our choice. Our Ridgeback, Kobe, has suffered from several puppy illnesses this first year and everyone of them has been covered. We only have to take a picture of the itemized invoice from our vet on our cell phone, email it in, and within a few days, we have a reimbursement check with no questions asked, and no claim forms required. Healthy Paws even emailed to check to see if Kobe was feeling better! This summer, when we got our Great Dane puppy, Nelson, we noticed pet insurance premiums for Danes are higher, so we found a different pet insurance company that was slightly cheaper, by about $10 per month. This company required a pre-authorization form first from our vet and claim forms signed by our vet, and had a very negative tone in every email and correspondence about the consequences of lying on claims. We felt like we were being accused when we hadn't even filed a claim with them!! We have NEVER experienced anything like this with Healthy Paws. We originally thought it would be worth the small monthly savings. We immediately regretted our decision. Within 10 days, we were cancelling this policy and switching Nelson to Healthy Paws as well. We had so much more peace of mind knowing both of our dogs were insured with this company. Healthy Paws has the best coverage, customer service, and ease of use of any of the policies that we investigated and we looked extensively! Healthy Paws is most certainly the company of choice!

I have had Penny since July 3rd, 2010. She is a boxer and I got her as a puppy. As soon as I got her I got Trupanion. I can say with 100% certainty that without Trupanion Penny would not be alive today. She was a healthy puppy, but as she got older she developed a thyroid problem, an autoimmune problem, and recently larynx paralysis. Trupanion has been there for me and Penny every step of the way. Trupanion is the BEST!!!

I have had Penny since July 3rd, 2010. She is a boxer and I got her as a puppy. As soon as I got her I got Trupanion. I can say with 100% certainty that without Trupanion Penny would not be alive today. She was a healthy puppy, but as she got older she developed a thyroid problem, an autoimmune problem, and recently larynx paralysis. Trupanion has been there for me and Penny every step of the way. Trupanion is the BEST!!!

Elsa became lethargic, stopped drinking, eating, could barely walk and her body was going in to a V shape. Our vet treated it as if it was possibly Menengitis. She placed her on an antibiotic and was getting better. After a month she started with the same systems. She recommended a Spinal Tap and MRI. Sure enough it is Menengitis from her immune system. Paying up front and filing the claim has been great. It usually takes about 3-4 weeks to be reimbursed. You receive an email once Embrace receives the paper work and through the entire process from when Embrace sends your check to reimburse you. We are grateful for affordable pet insurance. Your pet is treated, as if Embrace is part of your family. I will never go without pet insurance ever again.