Happy that I chose Spoit
We bought Max home when he was 3 months. I did some research on pet insurance and went with SPOT in the same month. Had a good experience with them while shopping and they walked me over the policy and answered all my questions and did not push me at all. He started having allergies within 4 months and we had to take him to vet often for his medications. He also had some GI issues. I have filled all of my claims including prescription food and got good service with SPOT and got reimbursed for their part. I am able to afford and keep Max happy only because SPOT is supportive. Also when I contact their customer service, I get a good response and members are respectful and caring. I am happy that I chose SPOT.
The only reason I gave 9 rating instead of 10 is the time for the claims to be processed. They do process within the said time and no delays so far but once we submit the claim, it just says processing and it is a waiting game. I wish we could have some updates so we know what is going on.
- INSURER:
Spot Canada
- POSTED: 08/25/2021
- BY: Arti
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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So thankful
My puppy developed an umbilical hernia. The cost of her initial spaying and then the hernia on top of that was going to be a financial burden particularly with the monetary limitations created by COVID. Trupanion came through for me and paid 90% of the hernia costs. What a blessing that was and so early on in our policy! Thanks for being there, Trupanion!
- INSURER:
Trupanion
- POSTED: 08/25/2021
- BY: Lorraine
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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I expected more coverage for my pet
on my first claims sadly not to happy, I thought i was gonna get my 90% refund like I was told on my quote, and sadly only got less than halve of my payment, and also I believe the claim took too long to refund. Thinking about leaving.
- INSURER:
Trupanion
- POSTED: 08/25/2021
- BY: wanda
- BREED: Siberian Husky
- AGE OF PET: 0 - 3
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I was surprised to see taxes are not covered. In newfoundland taxes are 15% so now instead of my cost 10% add taxes now it's 25%
Good service fast payments but it suck that taxes are not included.
It drives what I pay from 10% to 25% after taxes.
- INSURER:
Trupanion Canada
- POSTED: 08/25/2021
- BY: Alvin
- BREED: Husky
- AGE OF PET: 7 - 10
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Excellent insurance for your beloved pet
I have always had good experiences with Trupanion. The claims process is simple and fast, and the direct deposit feature makes it very convenient.
- INSURER:
Trupanion
- POSTED: 08/25/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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First time golden doodle momma
So far, everything has been smooth. It was recommended by our breeder.
- INSURER:
Trupanion
- POSTED: 08/25/2021
- BY:
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Always Satisfied
As always. processing a claim with Trupanion is painless. Thank you for all that you do and as quickly as you do it.
Rich V
- INSURER:
Trupanion
- POSTED: 08/25/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I have found every time I've called for help the agents have been wonderful.
I have found every time I've called for help the agents have been wonderful.
- INSURER:
Trupanion
- POSTED: 08/25/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Easy and recommended by vet
It's easy plus it's less expensive than my current policy
- INSURER:
Trupanion
- POSTED: 08/25/2021
- BY:
- BREED: Domestic Longhair
- AGE OF PET: Over 11 years
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The person I spoke to Ali was extremely kind.
The person I spoke to, Ali, was extremely kind. Customer service 10 out of 10
- INSURER:
Trupanion
- POSTED: 08/25/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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