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My dog was having trouble urinating and it turned out he had developed some bladder stones. I had to put him into the Emergency Clinic over the weekend and then his regular Vet performed surgery the following week. Needless to say, this ran into some serious money. This was my first claim with Trupanion and I wasn't sure how to go about it, but I called and the rep helped me fill out the claim form over the phone. She was really helpful. All I had to do then was email copies of the bills. I got everything settled in about two weeks and was very happy with the claim settlement. Having this policy made it possible for me to get the best medical care for my dog, so I consider it an excellent investment. Would definitely recommend Trupanion for any pet owner.

When I received my last EOB, the bottom paragraph asked for this review. I usually don't give one unless the company is truly spectacular. So here's the review. I have never, ever had a problem with a claim, and my dog has had health problems since day one. In her 12 years, she's had 3 shoulder surgeries (covered up to the maximum for that claim), multiple ear infections (ditto the above), and now heart disease for which she's had to see a cardiologist. THAT was expensive. I have never, ever had a problem, and I've received reimbursement in the 3-5 day range for most of it. They've gotten really busy lately (yea for them!), so it's taken up to 10 days for the heart reimbursement, but still...have you ever seen our health insurance work that well? I have 3 cats on the cat illness plan (around $8/mo each). One ate a string for which he had to have surgery to the tune of $2000. Covered. The best part is the customer service-always warm and friendly, and usually asking how the pet is doing.The old lady pup has gone on the wellness plan as well since she's older and needs more exams and yearly procedures, and that's been very helpful too. I can't say enough good things. Love this company and surprised more people haven't heard about them. I spread the word all. the. time.

I like working with the Embrace Pet Insurance adjusters and team. They are easy to talk to via email and on the phone.

I have been most impressed with the timely processing of claims for my dog, Sadie. Sadie is now 8 so I upped her coverage just because it gives me piece of mind to know that I will be able to secure the best care for her without being worried about costs!

Very pleased with Pets Best Customer Service and Coverage for my 11 year old cat.

I can not say enough GREAT things about Healthy Paws. When our dog first got injured I freaked out. Right off the bat, we were looking a 1,000 dollars worth of vet bills. What propelled the stress into overwhelming feeling, we found out he would require surgery that was well over 6,000 dollars. After submitting the bill with his records and notes from the surgeon, we were reimbursed at the 80 percent rate (minus the examination bill) within 3-4 business days. This was a HUGE relief and we are glad to say that Paxton is nearly fully recovered and this insurance is part of the reason we were able to give him the best care possible. Healthy Paws even sent us a personal note checking on his health post surgery. TOP NOTCH!!! Thanks Health Paws!!

This was my first claim and it went very smoothly. I talked with a couple of agents and all were helpful and well informed about my claim. I'm very glad I signed up.

This was my first claim and it went very smoothly. I talked with a couple of agents and all were helpful and well informed about my claim. I'm very glad I signed up.

We had surgery that was very expensive for our dog George. As George is like a family member to us, we were going to pay for this even if it meant a home vacation instead of going to the beach. The Trupanion claims were submitted and processed without any issues. They sent the 90% check prior to the credit card bill being due. We are so lucky that we purchased Trupanion and would recommend them to anyone who owns a pet that they love.

We had surgery that was very expensive for our dog George. As George is like a family member to us, we were going to pay for this even if it meant a home vacation instead of going to the beach. The Trupanion claims were submitted and processed without any issues. They sent the 90% check prior to the credit card bill being due. We are so lucky that we purchased Trupanion and would recommend them to anyone who owns a pet that they love.