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About a year ago I learned about pet insurance, and after researching different companies I chose Healthy Paws; I was able to insure my 4 year old dog Kevin (180 lb mastiff/dane) at a very reasonable rate. After being a customer for a year or so, he developed a limp that persisted despite conservative treatment. He was found to have a completely torn CCL/ACL had TTA surgery. Healthy Paws covered the surgery as promised, and the process was extremely straightforward. Not so easy that it was weird: they asked for appropriate documentation but were OK with the fact that his vet in a different city had not retained his (paper) records from 4 years ago. But considering that this was a major surgery after being a customer for a relatively short time, I felt very lucky to be one of their customers. I can't imagine how one would do this better.

My French bulldog, Gaucho, is my world. This past year he has experienced a string of bad luck health-wise, and Healthy Paws has never questioned the frequency of my claims, nor delayed in reimbursing me. It truly cannot be any easier. Just this past week, Gaucho underwent emergency back surgery after suddenly being rendered paralyzed by a congenital spine disease. $6,000 later he is home and faces a long recovery ahead of him. My heart breaks to see him like this, and I worry constantly over whether or not he will be able to walk again. What I do NOT worry about, though, is the expense. That's because I have priceless peace of mind that the coverage I have for Gaucho through Healthy Paws will not let me or Gaucho down. Thank you, thank you, thank you, Healthy Paws!

I took my dog to the E.R. after he let out a howl when I tried to pick him up. They gave him pain meds and anti-inflammatory. The next day I took him to his regular vet who did an exam and x-rays. I sent in two separate claims so that may have caused some confusion, however, I am most pleased with the prompt turn-around time and the fairness of the claim. I would also suggest you are very careful in entering information if you choose to use direct deposit. I would like to verify that I entered my account no. correctly. While I can access the routing no., I have been told by customer service, there is no way to access or verify your account no. I just have my fingers crossed that I didn't make any typos. Although I'm sure I didn't, not being able to confirm such information is a bit unsettling.

I had a couple of questions about adding another puppy to our current plan. I also needed some forms as I used my original. I emailed and within a very short time had all my answers. Dina was the representative that helped and is mailing forms to me and answered all of my questions as well. I appreciate this service for pet owners. I have not been at all disappointed and unfortunately have already had the need to file a claim. They were wonderful about response!

Our 20 mo old mixed breed became severely dehydrated, couldn't hold down water, couldn't eat, and became noticeably lethargic. We had to take her to a 24 hr emergency vet after hours. After x-ray showed a bowel obstruction, she underwent 12 hours of IV fluids, some stomach meds, and antibiotics. After following a strict regimen for two/three days she fully recovered. It was a very frightening experience and it was INCREDIBLY reassuring knowing that HealthyPaws had our backs financially so we could provide our family pet with the care she needed! Easy to file a claim, quick processing, and quick reimbursment. HP Considerately checked up on her during recovery as well. Helped me by contacting her vet directly for records they needed for claims processing.

overall a good experience. trupanion was quick to respond and payout claim

overall a good experience. trupanion was quick to respond and payout claim

I had my pet in for vaccinations and welfare check. I filed my claim by fax on 7/6/15 and the reimbursement was issued and in my checking account, via direct deposit, on 7/13/15.

Trupanion is amazing I faxes in my claim form Tuesday night I had aknoledgmen reply Wednesday morning and a claim approval Wednesday night and my first EOB. 24 hour turnaround. Amazing!!

Trupanion is amazing I faxes in my claim form Tuesday night I had aknoledgmen reply Wednesday morning and a claim approval Wednesday night and my first EOB. 24 hour turnaround. Amazing!!