5
out of 5
Verified
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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
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5
out of 5
Verified
5
out of 5
Verified
5
out of 5
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5
out of 5
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Professional & Kind
I spoke to two customer support people, Amanda & Alex, both were incredible! They were able to answer questions as I called on the way to the animal hospital with my GSD who was showing signs of poisoning. I needed to know if they would pay the Hospital directly bc the receptionist didn’t know if they worked with Trupanion directly like some do- she said I would need to do self-pay and submit the receipt for reimbursement. When I explained that I knew I couldn’t afford it bc it would likely be over $2K she told me that it would be up to the hospital but after I found out of they could provide an estimate she told me she could get a preauthorization for me if the hospital was willing to wait for direct payment from Trupanion. They helped me through what ended up being a really hard process. Just as the preauthorization had been processed, the vet came out and shared the results which showed extensive heart damage so things went a different way unfortunately. Just the same, without Trupanion I would have been more distraught. I’m very grateful to have them help me through things. The hospital was also amazing, they helped work with the team there to get things worked out for euthanasia
- INSURER: Trupanion
- POSTED: 08/28/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Great coverage
It was easy and quick to use and also same or better price for the coverage direct payment to the vet of your choice.
- INSURER: Trupanion Canada
- POSTED: 08/28/2021
- BY:
- BREED: Chihuahua (Short Coat)
- AGE OF PET: 7 - 10
5
out of 5
Verified
Great Experience
Very good customer service, very polite and friendly.
- INSURER: Trupanion Canada
- POSTED: 08/28/2021
- BY:
- BREED: Domestic Mediumhair
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
First Time Puppy Owner
I was actually sold on pet insurance before I called, as this will be my first experience raising a dog from a puppy. Trupanion offers the best coverage with no deductible or annual/lifetime maximum.
- INSURER: Trupanion
- POSTED: 08/28/2021
- BY:
- BREED: Italian Greyhound
- AGE OF PET: 7 - 10
5
out of 5
Verified
The interaction with Trupanion is one that is consistently: Knowledgeable cordial respectful.
The interaction with Trupanion is one that is consistently: Knowledgeable, cordial, respectful.
- INSURER: Trupanion
- POSTED: 08/28/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: 7 - 10