Good service but yearly cost increase is not appreciated
Good service but yearly cost increase is not appreciated
- INSURER:
Trupanion Canada
- POSTED: 05/11/2023
- BY: Christine
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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My fur baby is taken care of
We am a true advocate for Trupanion's pet insurance. Our vet is tuned in as well and we love how quick everything is processed. It's been a big relief knowing we have back up for those big vet bills. Also, any time I need to call in, your customer service is impeccable! I love knowing my fur baby is looked after. Thanks for being so prompt, kind and reliable.
- INSURER:
Trupanion Canada
- POSTED: 05/11/2023
- BY: Tamara
- BREED:
- AGE OF PET: 0 - 3
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Trupanion is easy and reliable.
Trupanion is easy and reliable. No muss no fuss.
- INSURER:
Trupanion
- POSTED: 05/11/2023
- BY: Maria
- BREED:
- AGE OF PET: Over 11 years
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My first claim is staking weeks and its still not resolved.
My first claim is staking weeks and its still not resolved. If feels like Even though i pay my bill on time mevery month, Trupanion takes too long to pay my claim and this causes me not to trust Trupanion.
- INSURER:
Trupanion
- POSTED: 05/11/2023
- BY: Jennifer
- BREED:
- AGE OF PET: 0 - 3
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Twice I called about an issue with no resolution.
Twice I called about an issue with no resolution. First time was about 2 weeks ago. The rep kept me on phone 20 mins looking up info and then dropped the call. On 5/09/23 I called again and the rep said sheâd look into the matter and call me on 05/10/23 at 2 pm and she never called back. Itâs frustrating. I am thinking to cancel my insurance
- INSURER:
Trupanion
- POSTED: 05/11/2023
- BY: Jessica
- BREED:
- AGE OF PET: Over 11 years
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Very courteous and helpful.
Very courteous and helpful. Love direct deposit feature and the great benefits and quick claim processing.
- INSURER:
Trupanion
- POSTED: 05/11/2023
- BY: Pam
- BREED: Shar Pei
- AGE OF PET: Over 11 years
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very quick response to the claim
very quick response to the claim
- INSURER:
Furkin
- POSTED: 05/11/2023
- BY: Ying
- BREED:
- AGE OF PET: 0 - 3
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Great service insurance representative(s) was gracious & knowledgeable & helpful
Great service insurance, representative(s) was gracious & knowledgeable & helpful
- INSURER:
Trupanion
- POSTED: 05/11/2023
- BY: Donna
- BREED: Maltese
- AGE OF PET: 7 - 10
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Great service
Prompt response and payment
- INSURER:
Trupanion
- POSTED: 05/11/2023
- BY: Cindy
- BREED:
- AGE OF PET: 0 - 3
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