out of 5
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5
5
out of 5
wire encounter
The vet was able to see Newton within an hour of the incident. She and the vet techs stayed after hours to operate on Newton to put him back together. While waiting for Newton to come through the procedure, I did not stress over the mounting expenses because he was covered by Trupanion Insurance. I received a reimbursement check in 4 days. My daughters also have their dogs insured by Trupanion. It gives economic peace of mind.
- INSURER: Trupanion
- POSTED: 09/27/2015
- BY: Mary
- BREED: Miniature Poodle
- AGE OF PET: 7 - 10
5
out of 5
wire encounter
The vet was able to see Newton within an hour of the incident. She and the vet techs stayed after hours to operate on Newton to put him back together. While waiting for Newton to come through the procedure, I did not stress over the mounting expenses because he was covered by Trupanion Insurance. I received a reimbursement check in 4 days. My daughters also have their dogs insured by Trupanion. It gives economic peace of mind.
- INSURER: Trupanion Canada
- POSTED: 09/27/2015
- BY: Mary
- BREED: Miniature Poodle
- AGE OF PET: 7 - 10
5
out of 5
4
out of 5
Insurance with a caring personal touch
the people that one deals with are very friendly and caring. There is a high level of Personal service. For a dog owner that is somewhat tech savvy, the website is somewhat confusing especially the Claims section. I am still trying to get used to it. But they must realize it and give me very personal service which I appreciate. Sign up was very easy.
- INSURER: Figo
- POSTED: 09/21/2015
- BY: Kathy
- BREED: French Bulldog
- AGE OF PET: 0 - 3
5
out of 5
Courteous, helpful and efficient service!!!
My puppy went to the ER after ingesting plastic from his doghouse. After treatmentI contacted Figo for help in submitting my claim. I managed to submit my claim in under 5 minutes and received reimbursement very quickly.
- INSURER: Figo
- POSTED: 09/18/2015
- BY: Bonnie
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
1
out of 5
Trupanion is waste of money!
Unless your dog is totally healthy and hasn't been sick prior 18 months don't waste your time. They ask for years worth of vet records. If any illness even unrelated claim will be denied
- INSURER: Trupanion Canada
- POSTED: 09/18/2015
- BY: Kem
- BREED: Beagle
- AGE OF PET: 7 - 10
5
out of 5
Such a stress free experience
My eight month old English Bulldog got Cherry eye less than 2 months after having cherry surgery for his other eye. Poor little guy couldn't close his eye and was so uncomfortable. I called Embrace to let them know my vet was sending in a pre certification quote for the surgery and asked if there was anyway they could turn it around ASAP so Cromwell could get his surgery and start feeling better. Milena was so sweet and helpful and I received a response in ~12 hours. It really took the stress out of what is going to be a pricey surgery. As English Bulldogs are prone to a lot of health problems, I have submitted a lot of bills and have had a great experience every time. Thank you Embrace!
- INSURER: Embrace
- POSTED: 09/11/2015
- BY: Kate
- BREED: English Bulldog
- AGE OF PET: 0 - 3
5
out of 5
5
out of 5
Fantastic Service!!
My dog ate part of a toy chew rope, It was lodged in his intestines. He was very sick, x-rays could not see it. He become so sick they had to do exporitory surgery to find the rope. I received a call from the vet that not only had they found the rope his intestines had burst. He had a very slim chance of making it though the surgery and then the recovery of the poison in his system. Plus it would be costly for the recovery and surgery. The question was do you want to put in down! No, was the answer right away, do what every you can to save him. I got on the phone with the Trupanion and made sure all was covered and the folks on the phone was so nice and understanding as to the stress I had on me that day. They covered everything except my deductible and 10%. I had to pay up front to all the vets and ER but I received checks from Trupanion in a weeks time. I could not have asked for better service than that! FYI my dog is doing great and made a full recovery.
- INSURER: Trupanion
- POSTED: 09/09/2015
- BY: Brock
- BREED: Great Dane
- AGE OF PET: 7 - 10