Find and read reviews with confidence

My puppy went to the ER after ingesting plastic from his doghouse. After treatmentI contacted Figo for help in submitting my claim. I managed to submit my claim in under 5 minutes and received reimbursement very quickly.

Unless your dog is totally healthy and hasn't been sick prior 18 months don't waste your time. They ask for years worth of vet records. If any illness even unrelated claim will be denied

My eight month old English Bulldog got Cherry eye less than 2 months after having cherry surgery for his other eye. Poor little guy couldn't close his eye and was so uncomfortable. I called Embrace to let them know my vet was sending in a pre certification quote for the surgery and asked if there was anyway they could turn it around ASAP so Cromwell could get his surgery and start feeling better. Milena was so sweet and helpful and I received a response in ~12 hours. It really took the stress out of what is going to be a pricey surgery. As English Bulldogs are prone to a lot of health problems, I have submitted a lot of bills and have had a great experience every time. Thank you Embrace!

Your service has been a blessing. Dealing with a diabetic pet is hard enough. The easiness of claim submittal and processing is wonderful.

My dog ate part of a toy chew rope, It was lodged in his intestines. He was very sick, x-rays could not see it. He become so sick they had to do exporitory surgery to find the rope. I received a call from the vet that not only had they found the rope his intestines had burst. He had a very slim chance of making it though the surgery and then the recovery of the poison in his system. Plus it would be costly for the recovery and surgery. The question was do you want to put in down! No, was the answer right away, do what every you can to save him. I got on the phone with the Trupanion and made sure all was covered and the folks on the phone was so nice and understanding as to the stress I had on me that day. They covered everything except my deductible and 10%. I had to pay up front to all the vets and ER but I received checks from Trupanion in a weeks time. I could not have asked for better service than that! FYI my dog is doing great and made a full recovery.

My dog ate part of a toy chew rope, It was lodged in his intestines. He was very sick, x-rays could not see it. He become so sick they had to do exporitory surgery to find the rope. I received a call from the vet that not only had they found the rope his intestines had burst. He had a very slim chance of making it though the surgery and then the recovery of the poison in his system. Plus it would be costly for the recovery and surgery. The question was do you want to put in down! No, was the answer right away, do what every you can to save him. I got on the phone with the Trupanion and made sure all was covered and the folks on the phone was so nice and understanding as to the stress I had on me that day. They covered everything except my deductible and 10%. I had to pay up front to all the vets and ER but I received checks from Trupanion in a weeks time. I could not have asked for better service than that! FYI my dog is doing great and made a full recovery.

My dog became uncharacteristically lethargic and wasn't himself so I took him in and they found he had a potential issue with his potassium level which could be a sign of something worse. You guys paid for all of his tests, ultrasound, blood, urine, whatever it took to get to the bottom of his problem. Thank goodness he is fine and thank you for taking care of this end of it.

- The pet cloud makes keeping Zoe’s medical records, walking reports, and vaccinations easy to keep track of. I also get text and email alerts for when she has vaccines coming up which is very helpful.- The insurance policy is very inclusive and affordable - The customer service team is great and always there to answer my questions - Now I always have peace of mind that I can get the best care for Zoe

We bought a very sick puppy and have had her to several vets Trupanion has been great and covered everything they have said they would. They have also processed the claims quickly and I have received my checks timely. One tip I would give is to print your claim form out and bring it with you to the vet since pet insurance is somewhat new some vets are not familiar with the form or what they need to do.

We bought a very sick puppy and have had her to several vets Trupanion has been great and covered everything they have said they would. They have also processed the claims quickly and I have received my checks timely. One tip I would give is to print your claim form out and bring it with you to the vet since pet insurance is somewhat new some vets are not familiar with the form or what they need to do.