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I guess it was my own fault, but I did not realized that I had only a $2,500 limit on my cat's diabetes claims. I have now reached that limit and pets Best will no longer pay anything toward "Phil's" diabetes expenses. I guess that is a typical limit for other insurance companies too; however, it is devastating news for me. He is about 12 or 13 years old and the sweetest cat ever. He requires 6 units of insulin twice daily as well as periodic testing and Rx food, in addition to his wellness treatment. I can no longer afford to pay his bills without the insurance help and I don't know what I'm going to do.

Great customer service. I would strongly recommend to anyone looking for pet insurance. I had Trupanion on my little guy just three weeks after I got him. He is a pekingese male and had a back problem. I am just glad I had the insurance.

Great customer service. I would strongly recommend to anyone looking for pet insurance. I had Trupanion on my little guy just three weeks after I got him. He is a pekingese male and had a back problem. I am just glad I had the insurance.

Just sent my paid bill from clinic, 3 weeks later get direct deposit from PetsBest. Quick and easy!

VPI's reimbursement rates are very generous. I'm very grateful I switched to VPI.

Embrace is just the BEST in every way. They are prompt with claims, they are fabulous with customer service and the insurance is AMAZING. Thank you Embrace for all you do for my pups :-)

My poor dog has been an itchy mess for years, and we have tried a number of things through my regular vet. The next step was to go to a dog allergist, and I just knew that would be a huge expense. But I finally called Embrace to see if possibly it might be a covered expense and to my eternal gratitude they assured me that it was, and would be covered at 80%. So my pooch is on her way to becoming a much less itchy dog thanks to Embrace! And the claim was handled in under a week, which was awesome!

My dog has had health issues since being a puppy. Pets Best has been wonderful in the speed and quality of handling my claims. They really do care!

My dog Chipper suddenly got very sick -- went from seeming perfectly well to not eating and lethargic. Took him to the ER vet right away. He had a fever, pneumonia, urinary tract infection, low platelets , and a low albumin level. He ended up in the vet ICU with an IV for 5 days. Required antibiotics, Xrays, ultrasound,,, a plasma transfusion. I thought we were going to lose my buddy, He was diagnosed with an autoimmune problem and was started on high dose steroid treatment, which pulled him through. We sent the claim in (it was over 6 thousand dollars)and got paid before my credit card payment was due. Trupanion came through quickly!!

My dog Chipper suddenly got very sick -- went from seeming perfectly well to not eating and lethargic. Took him to the ER vet right away. He had a fever, pneumonia, urinary tract infection, low platelets , and a low albumin level. He ended up in the vet ICU with an IV for 5 days. Required antibiotics, Xrays, ultrasound,,, a plasma transfusion. I thought we were going to lose my buddy, He was diagnosed with an autoimmune problem and was started on high dose steroid treatment, which pulled him through. We sent the claim in (it was over 6 thousand dollars)and got paid before my credit card payment was due. Trupanion came through quickly!!