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This was an expensive surgery and I feared they would try to get out of it. Not only did they pay, but it was only a day or two before I got an email saying they were sending a check! Unbelievably good service.

This was an expensive surgery and I feared they would try to get out of it. Not only did they pay, but it was only a day or two before I got an email saying they were sending a check! Unbelievably good service.

They were friendly and easy to work with!

Embrace insurance is so good that whenever I see someone on the street with a puppy or young dog I ask if they have pet insurance. We had very mediocre insurance for our first dog. It just didn't cover much and every procedure had a really low limit. We're now on our 4th dog. She's a very active 14 month old lab mix rescue sweetie. She's crazy, impulsive and very high energy. She's really well trained but we still seem to be at the vet at least 2x a month lately. The most recent visit was because she ate part of a toy while with a dog sitter. She required emergency surgery when it lodged in her stomach and Embrace came thru for us very quickly with a reimbursement check. Two days ago she had a gash on her foot from playing fetch in our yard that required stitches. Embrace has paid a 80% on every single claim we've made. We are not wealthy people and would not be able to afford this dog without Embrace. Really. Get it. Now.

I've had this insurance since I rescued my dog in 2008. Every time I get a bill they always send me a reimbursement with 3 weeks. They're just a great company to work with!

I guess it was my own fault, but I did not realized that I had only a $2,500 limit on my cat's diabetes claims. I have now reached that limit and pets Best will no longer pay anything toward "Phil's" diabetes expenses. I guess that is a typical limit for other insurance companies too; however, it is devastating news for me. He is about 12 or 13 years old and the sweetest cat ever. He requires 6 units of insulin twice daily as well as periodic testing and Rx food, in addition to his wellness treatment. I can no longer afford to pay his bills without the insurance help and I don't know what I'm going to do.

Great customer service. I would strongly recommend to anyone looking for pet insurance. I had Trupanion on my little guy just three weeks after I got him. He is a pekingese male and had a back problem. I am just glad I had the insurance.

Great customer service. I would strongly recommend to anyone looking for pet insurance. I had Trupanion on my little guy just three weeks after I got him. He is a pekingese male and had a back problem. I am just glad I had the insurance.

Just sent my paid bill from clinic, 3 weeks later get direct deposit from PetsBest. Quick and easy!

VPI's reimbursement rates are very generous. I'm very grateful I switched to VPI.