Very Quick Payment
This was our first time making a claim and were very surprised with how quickly we received emails keeping us up to date and receiving the payment with a detailed explanation of benefits.
- INSURER:
Trupanion Canada
- POSTED: 02/01/2016
- BY: Catherine
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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You make it easy
Thanks for having a simple process and making it easy. Most insurance of any type seems to be a nightmare when you actually have to use it. You guys aren't like that.
- INSURER:
Trupanion
- POSTED: 01/30/2016
- BY: Richard
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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You make it easy
Thanks for having a simple process and making it easy. Most insurance of any type seems to be a nightmare when you actually have to use it. You guys aren't like that.
- INSURER:
Trupanion Canada
- POSTED: 01/30/2016
- BY: Richard
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Great Insurance, Great People!
I have had my dog Archie insured with Healthy Paws for over a year. Every time they have been both super fast at processing claims and their coverage has been outstanding.
Early in January my dog fractured a disk in his spine and he had both his rear legs paralyzed so he had to get back surgery. It was such a relief to be able to tell the doctor to do whatever they needed to do to help my dog and have the peace of mind that Healthy Paws will come through and cover the expense, and they did! Within a few days of submitting the claim it was processed and the coverage was exactly as expected, no tricks or hidden fees.
Right now my dog is having physical therapy and recovering from his surgery. The doctor is positive that he will be able to walk again so we couldn't be happier.
- INSURER:
Healthy Paws
- POSTED: 01/23/2016
- BY: Jose
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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Trupanion was on top of it!
After one ortho consult it was obvious my GSD needed a total right hip replacement. Consult was on a Tuesday and surgery was scheduled for the following Monday(week of Christmas). I called Trupanion on Tues evening and they jumped right on it. Preauth and approval within 2 days. Surgery on Monday and final invoice completed and sent to Trupanion by Wednesday evening. Claim was processed and reimbursement was in my bank by the next Monday. Trupanion Staff you exceeded my expectations! You guys rock! This could have been a stressful event;major surgery, week of Christmas, large expense; but you guys made it a breeze and for that I am extremely grateful.
- INSURER:
Trupanion Canada
- POSTED: 12/28/2015
- BY: Chrystal
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Trupanion was on top of it!
After one ortho consult it was obvious my GSD needed a total right hip replacement. Consult was on a Tuesday and surgery was scheduled for the following Monday(week of Christmas). I called Trupanion on Tues evening and they jumped right on it. Preauth and approval within 2 days. Surgery on Monday and final invoice completed and sent to Trupanion by Wednesday evening. Claim was processed and reimbursement was in my bank by the next Monday. Trupanion Staff you exceeded my expectations! You guys rock! This could have been a stressful event;major surgery, week of Christmas, large expense; but you guys made it a breeze and for that I am extremely grateful.
- INSURER:
Trupanion
- POSTED: 12/28/2015
- BY: Chrystal
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Amazing Customer Service
I had a claim for my yellow lab and within 48 hours I had an answer and repayment check in the mail. I would recommend Trupanion to any and all pet owners!
- INSURER:
Trupanion Canada
- POSTED: 12/21/2015
- BY: Candice
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Amazing Customer Service
I had a claim for my yellow lab and within 48 hours I had an answer and repayment check in the mail. I would recommend Trupanion to any and all pet owners!
- INSURER:
Trupanion
- POSTED: 12/21/2015
- BY: Candice
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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The Best Pet Coverage!
We have 4 rescues that are all covered by Healthy Paws. We did have 2 of them covered by someone else but was very displeased with them. Our one baby was in pain from bladder stones. Eight hundred dollars later they were able to flush them out without surgery. Healthy Paws reimbursed at 90%. He also had an ER trip one night when he tussled with another dog and was nicked above the eye. I rushed him to the ER without thought to cost because I knew that he was covered by Healthy Paws. They are 100% the best pet coverage. No one wants to make a choice for what's best for your baby due to cost. Healthy Paws makes it so you don't have to. Thank you so much, Healthy Paws!
- INSURER:
Healthy Paws
- POSTED: 12/21/2015
- BY: K
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Don't be without it!
ASk yourself if you would go with out insurance???
- INSURER:
Trupanion Canada
- POSTED: 12/19/2015
- BY: Charla
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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