Easy Claim Submissions
The process of submitting a claim is simple. The app walks you through the steps. I have the highest coverage available, but I submit everything even if I know it's going to be rejected so they have a record of the cost people pay for things. It's the only way there will be an increase in how much is reimbursed.
Payout on flea/tick/heartworm medications and vaccinations isn't very high per year when you consider the true cost of the medications. When I told a vet what was covered, they asked if it was the 1980s.
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Insurance made easy
Happy with the services and coverage
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Pets Best Gets The Job Done
Insurance is only as good as when you need to use it, and Pets Best has proven to be invaluable. I've had pet insurance from them for 8 years with three different dogs, and they are easy to work with and quick at reimbursement. Furthermore, Whiskerdocs is a great resource which Pets Best provides for free. It's a 24/7 service whereby you can call and get advice and information about your pets, especially when you. They are knowledgeable and they also follow up.
- INSURER:
Pets Best
- POSTED: 02/27/2025
- BY: Allison
- BREED: Old English Sheepdog
- AGE OF PET: 7 - 10
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Maintenance Visit
This was the first time I have used Pet Insurance and could not be happier. The process was very simple and more was covered than I thought.
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Loved Petsbest!
I truly love Petsbest. They are quick, easy to use, and so helpful. Customer service is excellent as well with an issue I had. I recommend Petsbest to everyone I know. Thank you guys!
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Met Pet Inspired
I have called them a couple times during this past year with questions about claims and both times was met with courteous, knowledgeable and professional customer service!
- INSURER:
MetLife
- POSTED: 02/26/2025
- BY: Barbara
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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I wish human medical claims experience was 1/2 as good as MetLife Pet
I have 3 cats (1 old and 2 middle-aged) and every one of my claims experiences with MetLife Pet has been easy: there is acknowledgement and follow-up, documentation is clear and understandable, and every interaction is timely, professional, and courteous. If I had 1/2 this level of service from my own medical insurer, I would be thrilled. What does and doesn't get paid, is clear, and clearly reflects the policy terms for which is signed up.
- INSURER:
MetLife
- POSTED: 02/26/2025
- BY: A
- BREED: American Curl
- AGE OF PET: 4 - 6
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Thankful for Healthy Pets
This is the second time in two years that our dog has needed a major surgery. First he had a spinal surgery, and recently knee surgery. If it weren’t for Healthy Paws insurance (that we’ve had since we first got Murphy) we would never have been able to afford to give him the care he needed. I couldn’t be more grateful. Thank you Healthy Paws. Also, submitting claims is so easy and every time I’ve been refunded within a few days.
- INSURER:
Healthy Paws
- POSTED: 02/26/2025
- BY: Heather
- BREED: Shorkie
- AGE OF PET: 7 - 10
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Pet’s Best
Good company, always pay the claims, but the processing time was horrible. It was six weeks from the beginning of the claim until I got paid. However, that has recently improved within the last several months and things are going pretty quick. I’m not sure what changed, but it has been a big improvement in processing claims time
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Pet's Best makes Pet insurance worthwhile & easy
We've had Pet's Best Insurance for our last 2 Labs. They are great to deal with. Our current Black Lab is healthy and we've only had a few claims, which were easy (as you would expect). Our Chocolate Lad was diagnosed with Epilepsy at 2 yrs old. Then contracted a rare form of cancer at age 5. He put up a valiant 2 yr fight but ultimately succumbed. But having Pet's Best insurance made things so much easier by making the financial burden manageable. Not o mention they ALWAYS paid. No questions asked, unlike my human medical insurance! Pet's Best is A++++++ in my book!
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