Glitch-Free Experience
Claims process was extremely easy and proceeded without glitches. Customer service was responsive. Well-designed website. Payout was as expected given my coverage options.
- INSURER:
Trupanion
- POSTED: 09/06/2022
- BY: Dawn
- BREED:
- AGE OF PET: 0 - 3
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Great customer service great policy.
Great customer service, great policy.
- INSURER:
Trupanion
- POSTED: 09/05/2022
- BY: Meribeth
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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ASPCA pet insurance rocks
We've had ASPCA for over four years and have had nothing but the best service and claims paid timely. Annabelle has Addison's Disease and we have to give her pills everyday and a shot every four weeks. We have never had an issue with payment or processing of our claims. ASPCA makes it easier for us to care for Annabelle because of the reimbursement. You never know when an accident or illness will befall a pet, this makes it easier to pay for their care.
- INSURER:
ASPCA
- POSTED: 09/04/2022
- BY: Peggy
- BREED: Labrador Retriever Mix
- AGE OF PET: 7 - 10
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You will likely not post this.....
Processing response time is speedy, but not covering an emergency call charge is not O.K. when that is a fact of life when you have an injued animal bleeding all over and no time to wait around. If your Vet Clinic is worth their salt they get you in immediately, but you get charged for it. So, I am money ahead by saving my Trupanion payment every month month and paying the bills myself. I canceled.
- INSURER:
Trupanion
- POSTED: 09/03/2022
- BY: Kathryn
- BREED:
- AGE OF PET: 0 - 3
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Very good working with Trupanion.
Very good working with Trupanion. Easy to file 6 months of receipts. Fast to pay.
- INSURER:
Trupanion
- POSTED: 09/02/2022
- BY: Michael
- BREED:
- AGE OF PET: 0 - 3
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I have been paying monthly premiums for 8 years and until now none of my vet bills were considered reimbursable.
I have been paying monthly premiums for 8 years and until now none of my vet bills were considered reimbursable... Exam fees aren't covered, immunizations are not covered I especially dislike the way my claim was processed. I submitted 3 invoices and there was no consolidation or summary of them, each was handled separately which led to great confusion.
- INSURER:
Trupanion
- POSTED: 09/02/2022
- BY: Betsey
- BREED: Labradoodle
- AGE OF PET: 7 - 10
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I was treated with respect Roxy was knowledgeable and very pleasant.
I was treated with respect, Roxy was knowledgeable and very pleasant. She gave me info I needed to file my claim and set reasonable expectations of howl long it would take and how the process works.
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Wendy
- BREED: Beagle
- AGE OF PET: 0 - 3
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Service provider was very pleasant and efficient.
Service provider was very pleasant and efficient.
- INSURER:
Trupanion
- POSTED: 08/30/2022
- BY: Tracie
- BREED: Portuguese Water
- AGE OF PET: 0 - 3
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50-50 some good some bad
Very easy to submit claims. Just disappointed in the amount that I have to cover spent 1600 on my dogs eyes and out that I only get 28 dollars. On a 500 deductible.
- INSURER:
Trupanion
- POSTED: 08/29/2022
- BY: Kyle
- BREED:
- AGE OF PET: 0 - 3
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because nothing is perfect
because nothing is perfect
- INSURER:
Trupanion
- POSTED: 08/29/2022
- BY: Art
- BREED: Bernedoodle
- AGE OF PET: 7 - 10
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