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This is something they do not tell you when you buy pet INS. Z114 - This expense is denied because the diagnosis, medical management or surgical correction of a listed ineligible condition that occurs during the FIRST 12 calendar months of the policy is excluded from coverage.

It was handled very quickly, no problems

I was terrified when my dog was diagnosed with intervertebral disc disease. I hated seeing my poor boy in pain and I also had to worry about how I could pay for all of the treatments. Embrace has been very helpful in reimbursing me very quickly. I was initially confused about the process, but I spoke to someone on the phone who was very patient and explained things very clearly to me. I appreciate Embrace and would recommend them to anyone with pets!

I have been fortunate and have not had to use the insurance much on my older Lab mix dog, but have recently rescued a dog that has had several kidney infections. Not only has ASPCA paid very well, I just received a follow up call checking on my pet. Great Customer Service

ASPCA Pet Insurance staff are always happy to help and do so in a timely manner. Calls are answered promoptly and claims processed quickly.

We insure our dogs Moose and Magoo with Healthy Paws. Affordable premiums, a super easy claims process, lightening quick reimbursement. Great customer service (friendly representatives, genuine concern for my "babies," and professionalism mark their procedures. Magoo has had some serious problems, and I have been able to provide her the very best care thanks to Healthy Paws!

Thank you for always being prompt in answering my claims. It means a lot to my husband and I. I have done research on various pet insurance companies and most don't come close to the quality of service Trupanion offers. Providing quality care for my little DiDi means a lot to us. Once again,, thank you for your compassion and kindness towards my Little DiDi. Happy Holidays always.

Thank you for always being prompt in answering my claims. It means a lot to my husband and I. I have done research on various pet insurance companies and most don't come close to the quality of service Trupanion offers. Providing quality care for my little DiDi means a lot to us. Once again,, thank you for your compassion and kindness towards my Little DiDi. Happy Holidays always.

Being partner of VPI pet insurance is one of the WORSE DECISION that anyone with a pet can ever make. first, their efforts to discourage you to claim a reimbursement are insuperable, they are so good that you finally put off any other attempt to to submit a claim. I should have canceled my account a year ago when I tried to used it the first time. second, the excuses, which range from we did not receive a document, event if you send the same document, multiple times. Third, in my last attempt to use your services and attempt to claim all my pet visits, even the ones where I felt discouraged to do so, after receiving a email stating that my claims were processed, I just found this that my claims are completed, with of course, no payment at all, which I don't know why surprises me!. and the worse and lowest of everything is that this time they didn't tried to discourage me or even send a notification of why they decided to not comply their part of the agreement, No email, mail, notification or anything. That's insulting and shows the purposes and values of this company.. They just allure you, but what they want is your money. They also updated and messed up my information, who knows with who authorization, but we all know with which purpose, and if they said that they tried to contact me by email, guess who succeeded to do so a couple of days before. I am just waiting to call on Monday to see what will be the excuse now, but was just not able to avoid to write this and make my experience public. I congratulate your marketing team, they are good, but if you catch this post before they delete it, please KEEP YOUR PET FAR AWAY OF THESE GUYS. you just don't know what to expect. There are better options of the market, be smart and don't let that a good advertisement a discount get you on this TRAP. If they are giving you a discount and invest so much in advertise their self is for something, right. GET AWAY OF THIS GUYS ASAP.

Embrace is the 2nd insurance company Ive purchased & am exceptionally pleased with every aspect of this company! My 5 month old irish wolfhound "Dexter" was diagnosed at 9 weeks old with a staph infection. It spared no area of his body. He was itchy & swollen everywhere! I have been taking him to the vet every 2 weeks for more antibiotics (due to his rapid weight gain) & as long as I remember to fill out & fax the claim form everything is covered. I have never even received a phone call from anyone, regarding these claims. After I met my deductible, they have covered everything & I do mean everything including probiotics & anti-itch medicine. We've been so impressed that we even bought a policy for our 6 year old rescue chihauhau!!! He's even had an accident claim when he fell down the stairs in our living room. Irish wolfhound puppies are very clumsy!