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We had to take our fur baby Lucy to the emergency vet for a puncture on her left paw. Luckily she's doing well and no long term issues just lot's of stitches. Christina @ Lemonade assisted with the claim we submitted and she was very efficient, friendly and quickly processed the claim

Competitive price, friendly staff, an app that’s super user friendly, quick response after filing a claim. What’s not to love about lemonade?

We have had some close calls with our 2 cats ! It has costs a fortune to keep them alive. My husband had other pet insurance, which covered nothing at a very high price. We heard about Met Pet Ins. took a chance, and it was the best ever move!!! MET PET PAYS IT ALL!!!! So thankful for it. If anyone cares about their pet ,GET MET PET INSURANCE !!!!

We only adopt rescues. And although we humans got rid of pre-existing conditions in our healthcare, they still plague pet healthcare. When we got Minerva, we had to bring her to the vet during the 14-day waiting period because she had immanent medical issues. What do these insurers expect us to do, not give them life-saving care? At the time I expected Pets Best to not pay for that visit, since it was in the waiting period. What I did not anticipate is that they would nearly every claim we made after the 14-day waiting period by trying to find even the most specious connections back to that initial visit. Surgeries, medications, office visits, we've ended up with thousands of dollars of medical bills for procedures that we understood to be totally unrelated but that became "pre-existing conditions" as a result of that first visit. Here's an example of Pets Best malicious abuse of this policy: We had Minerva checked for a UTI because she wasn't always peeing in the litter box. The UTI came back clear, so we tried placing a litter box in the area she was peeing. Turned out that cleared the issue - she just had specific places in her new house she wanted to pee. Pets Best didn't pay for the UTI because it was during the waiting period. Fine. But then, four months later, we brought her in for a newly developed anxiety issue. We had gotten a third cat, and Minerva developed a significant anxiety disorder in response. Our vet put her on Prozac. And when we filed the claim with Pets Best, they denied it. Why? Because it was treating a "behavioral condition," and Minerva has a pre-existing history of "behavioral conditions" because she at one time peed outside of the litter box. No relation whatsoever to the events, no shared symptoms, and no common treatment pattern. When I spoke to a Pets Best representative, they said they are entitled to deny ALL behavioral treatments going forward because we brought her in for that UTI test and it WASN'T a UTI. For the record, we've been with Pets Best since 2015. Used to have nothing but high regard for them. But after 9 years, it's clear that they no longer care about us as customers or the welfare of animals, only manipulating their "pre-existing condition" policy to protect their bottom line. I strongly recommend everyone to avoid using this insurer. Find someone else.

Lemonade is easy to use, quick to respond, and reimburses covered services promptly. We're glad we insured Maisy with Lemonade!

Fast easy to process claims and they care. That is what makes Petplusus excellent

Best service ever. It took me some time to do the claims the right way but after that it was very easy and their customer service is good too. I definitely recommend it to other pet parents.

We have been w/ Healthy Paws for 7 years, claim free. Monthly payment start at $33 per month. 7 years later $255. Same pet, same vet, same claim free history. As your pet ages, Healthy Paws will continue doubling your coverage, forcing you to drop coverage. Healthy Paws customer service says rates changed due to astronomical vet increases (our vet was 7%) and also blamed ourstates insurance regulators (we checked, they do not determine our increases), so it chalks up to a greedy insurance company and their profit margin. Buyer beware insuring older pets

So, my dog ​​has been insured for almost 11 years now and at the beginning I paid $34, now I have to pay $216, it's terrible, I pay more for my dog ​​than for myself. I have the 80/20 plan.

Coming from another insurance company, the claim process is as easy however I found I was not able to leave any explanation or comment. Also, there were no instructions for how to receive payment. On my previous company's claim site, everything was right there from the beginning. By not having a place for explanation/comment, I feel I will have to guide my veterinarian on how to comment as the practice is extremely busy and sometimes the vet notes are not as descriptive as necessary.