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I found my claim was taken care of very promptly.

Kelsey was friendly, knowledgeable, professional, patient, understanding and I could tell she has her heart into her work .

Bumble is feeling much better but still has issues with allergies off and on.

We have a four-year-old Havanese dog, Achoo, that just finished his second surgery this year. He tore is CCL on his left knee in March and then in June tore his right CCL. Both times we went to the same veterinarian surgeon who recommended surgery to stabilize his knees. The surgeon also suggested that Achoo do water therapy and rehab which we took his advice and thought it was well worth it. Having the security in knowing that his medical expenses would be covered was a great relief and that we did not have to give a second thought about what the expenses would be. As soon as we submitted our bills we got an email assuring that they were being processed and soon after the check would arrive covering 90% of our surgical expenses. We are so relieved and grateful that we have pet insurance. Contrary to what most people believe, we have not been "punished" with higher premium rates and continue to pay our monthly dues. We have always felt that paying these monthly dues is like having a savings plan for Achoo. As most people know, the cost of care for our pets are not getting any cheaper and if you want quality care it can be expensive. So now when we meet people and their dogs we always relate our story to emphasize how smart it is to get pet insurance. We have loved Healthy Paws insurance for their coverage and great customer care.

The claims process was very speedy and thorough and quick and user-friendly

Excellent coverage! I could never have handled all the costly expenses of my dog's most effective cancer treatment and torn knee ligament on my own. She is recovering from a few scary months and has a beautiful custom knee brace that is helping.

Back when Pet insurance was not a thing in the 90s I chose this one and I would use it again today. They are pretty helpful if you have to call and they’ve been paying for my dogs blood disorder for well over a year.

No one wants to deal with insurance, BUT Trupanion has been great to work with and continues to do so! We greatly appreciate it. We recommend getting pet insurance, specifically Trupanion because there customer service has been good.

Good service

It was easy to do and didn't take to long to get refunded