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My claim was processed in less than 5 days. Impressed.

We have had Embrace for almost a year now for our soft wheaten terrier. They have provided excellent customer service from the beginning! Anytime we call in with questions or need guidance on a claim they follow up immediately! We treat our dog like a child, so we don't hesitate taking him to the vet if we're concerned about him. Embrace feels the same way about pets and understands our needs!

The claims process is easy and fairly quick. I make sure that I have a claims form printed when I go to the vet so that it doesn't become too cumbersome for her (if it was she would have to increase her fees to hire someone to fill out the forms) and her office faxes them immediately. I hear via email from Embrace (usually the same day) that they have received them and they are processed within a day or two. I have two dogs covered under this policy. Wish they would cover my older dog as I have to use another company for him.

I have been so pleased with the ease of filing claims and how quickly they cover the claim. My dog has horrible environmental allergies, that started when she was a puppy. Embrace has covered her dermatologist visit and even her acupuncture (which helps her tremendously). Other than the initial filing of the first claim, they have been so easy to work with. It feels almost too good to be true! Also, everyone I have ever spoken with at Customer Service has been extremely friendly. It's a nice change of pace to deal with a company like this.

Maverick, our 10 month old yellow Labrador retriever, broke his tibia when jumping up to get a toy! Because it was a Sunday, we had to rush him to the emergency hospital where they stabilized his leg until our vet could operate the following day. A pin and three wires were inserted. Maverick then had to return to the hospital for another night of care. Healthy Paws handled our claim with the utmost speed and professionalism. They are WONDERFUL!!Even though we have always owned dogs, the is the first time we have purchased insurance. After careful research, we chose Healthy Paws, and are we glad we did!!! 😍 We tell everyone, including complete strangers, about the company and the care they exhibit!! We have received numerous e-mails inquiring about Maverick's surgery and recovery. Customer service is top notch!! I can't imagine anyone choosing another pet insurance when Healthy Paws is the best! There's a reason they are ranked number 1!!!! You never think a terrible accident could happen to such a young puppy, but it certainly can and does!! Be smart and get your pet insurance from Healthy Paws. You will never regret it!!

Worth the money and piece of mind.

When my 9 year old Shih Tzu mix Lexi, was diagnosed with a devastating auto immune disorder, it was a comfort to know she had pet insurance. We were able to truly focus on getting the care she needed to recover without worrying about the cost. It was Lexi's first claim, and a large one. However, in less than two weeks, the claim was approved. And each time I spoke to a customer service person, at Trupanion, they were compassionate and helpful. I'm so glad we got our dogs covered, and are telling all our friends about our positive experience with Trupanion!

When my 9 year old Shih Tzu mix Lexi, was diagnosed with a devastating auto immune disorder, it was a comfort to know she had pet insurance. We were able to truly focus on getting the care she needed to recover without worrying about the cost. It was Lexi's first claim, and a large one. However, in less than two weeks, the claim was approved. And each time I spoke to a customer service person, at Trupanion, they were compassionate and helpful. I'm so glad we got our dogs covered, and are telling all our friends about our positive experience with Trupanion!

I was so frighten that Molly needed surgery. The surgery went well and Tupanion had my money back in my account within a week. Thank you for being there.

I was so frighten that Molly needed surgery. The surgery went well and Tupanion had my money back in my account within a week. Thank you for being there.