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These two claims took an unnecessarily excessive amount of time to complete. I am terribly disappointed! I hope that in the future you will do better. At this point, I am afraid I would not recommend your insurance to my friends.

Friendly and helpful when you call. I put claim in for my dogs ACL repair at lunch time and it was approved by the end of the day. Had money directly deposited within 2 days! I tell everyone about the great care we get from Trupanion.

Friendly and helpful when you call. I put claim in for my dogs ACL repair at lunch time and it was approved by the end of the day. Had money directly deposited within 2 days! I tell everyone about the great care we get from Trupanion.

Embrace has been unbelievably helpful and responsive - from the moment we wanted to get a quote through purchasing and for all of our claims. They are knowledgeable, helpful and thorough. They have covered all of our emergencies and give us confidence that our doggie will be taken care of. We love working with Embrace.

My Labrador Retriever has had a bad start to the year. I am so glad I have insurance with Healthy Paws. They have processed all of four of my claims very quickly and accurately. I have recommended them to all of my friends. Healthy Paws has made me a believer in pet insurance and in their company!

We adopted our dog Jimmy last May and decided to get a health insurance from healthy paws based on the excellent ratings. Unfortunately we had to submit our first claims a few weeks ago, as our poor pooch needed a CCL surgery. Healthy paws was just awesome with reimbursing the claims and reaching out to us about Jimmy's recovery. Thank you for all the support and making this rough time a little bit easier at least from a financial standpoint. I highly recommend healthy paws to everyone!

Everytime I try to log onto my account it doesn't accept my log on, but when I go t register again it says I'm in the system. I just want to see my info when I have time to look at it. Not have to call a phone # and wait. VERY FRUSTRATED

We have a large male Bernese Mountain dog who had his first accident when he turned three. He was running, turned quickly and tore the tibia in his left knee. We had the surgery and 4 months later with the help of water therapy, his knee was as strong as ever. Barely 18 months later, he tore the tibia in his right knee - which we learned is very common. We just completed the surgery 4 months ago, and he is happy and healthy again - enjoying his daily runs. Through both surgeries, Embrace was there for us. The surgeries and therapy combined were thousands of dollars and they covered the majority of the cost with no hassle. The claim process was simple and fast and there was always someone to answer my questions. Thank you Embrace for all that you do. Choosing Embrace was a great decision!!

I have been a customer since they first opened. Since 1997.In the past I had the 80-20% plan and only paid a $20 a month premium. With my new cast I have the 90%-10 plan and I like it much better. I pay a 100 deductible yearly and they pay 90%. I pay 10%. The plan even includes dental. I pay $29 a month. A dollar a day. Claims you can submit online and are paid promptly. They even call you for an update on your pet. I would recommend this plan to anyone

I have had Embrace Pet Insurance for several years, but never really had to file a claim until this year. My beagle had to have surgery, and the claims process has been easy and efficient. The claim is processed very quickly and I have received my refunds in a timely manner. I can't thank Embrace enough for the wonderful experience and great customer service.