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Evening is a young cat, but it turned out that she needed more extensive dental care than a cat her age usually requires. Because we had the foresight to have purchased a policy for Evie when we first got her as a kitten, there was no problem getting all the pre-dental bloodwork she needed and then having the vet give her a full dental cleaning.

Good insurance coverage, easy to file claims. Good customer service.

It was very easy to file my claim. Received my check within 3 days. Very fast response. Very satisfied with the service. Thank you very much

When my dog had issues and we went to the vet, Nationwide reviewed the faxed submission quickly and would send an email confirming they received it. They would then send me my reimbursement check within a few weeks. So happy I chose Nationwide to cover my pet at this difficult time.

I've used Nationwide (formerly VPI) since about 2002 for all my pets. I would never have a pet without insurance and Nationwide has been the one I've used for nearly 16 years. I've recommended them to my children and friends.

Raven received her prescription food and she also had an office visit for an updated vaccine. Both claimes were handled in a very timely manner.

Filing a claim was the easiest. Appreciate the speed at which my claim was processed.

I am please with the submission of claims and receiving payments. However, both of the coverages are getting too expensiv for me to carry on my own. I asked if i could speak to someone about approximately how much it would cost to have just major medical; i was advised 1. that i had to wait until later in the year closer to the re-enrollment of my dog 2.they could not give me how much it would cost, because by the time my coverage renews, the cost may be different. 3.I was told i would need a new policy. so, my response is I have had this policy since Stryker was a puppy; a NEW POLICY??? REALLY??? I have paid every month for coverage with NO LAPSES. i should NOT need a NEW POLICY, simply a change to the existing policy. 2. I should have been able to at least discuss my OPTIONS with someone in that department, even if i could NOT change it yet. I truly did feel as though i was given the "run-around" and do not particularly care for that; as i have been a good "customer". Other than that, i have no qualms about any claim submission or reimbursement I have received.

I have such peace of mind having VPI in place for my puppy, Jellybean. Although it doesn’t cover everything, it covers a lot! I love the new online services, from submitting a claim to receiving electronic payment. Thank you for all you do to ensure my puppy is happy and healthy!

I now have two policies and every claim I've submitted has been an easy AND quick process. I've been nothing but pleased with my experience with Pets Best over the last year!