Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Best Insurance quick turnaround!!!

I would recommend to anyone. Get insurance when they are a puppy. When I get another puppy you better believe I will have the Trupanion insurance.
  • INSURER: Trupanion
  • POSTED: 06/11/2016
  • BY: Michael
  • BREED: Pekingese
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Best Insurance quick turnaround!!!

I would recommend to anyone. Get insurance when they are a puppy. When I get another puppy you better believe I will have the Trupanion insurance.
  • INSURER: Trupanion Canada
  • POSTED: 06/11/2016
  • BY: Michael
  • BREED: Pekingese
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

In Time of Need

I have had this insurance for 9 years and I never had use it, but when I did, process of getting the help I needed for my beautiful cat was wonder. Thank you so much.
  • INSURER: ASPCA
  • POSTED: 05/27/2016
  • BY: Joyce
  • BREED: Tabby
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Very Nice People, Very worth your investment.

We've had the insurance with Embrace for 5 years now and luckily haven't needed it. My beagle had to get his gallbladder removed and it was so stressful. The Embrace people couldn't have been nicer; I've been telling anyone with a pet to get insurance (THIS insurance). Thank you Embrace.
  • INSURER: Embrace
  • POSTED: 05/23/2016
  • BY: Frankie
  • BREED: Beagle
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Health Paws -- No Regrets, Nothing Better!

Before my wife and I got our puppy, Kai, a friend experienced a multiple day ICU stay for her dog and regretted that she had not purchased pet insurance. I was shocked to find that the stay cost almost 10,000 dollars and so one of the first things I did was research pet insurance. My priority was ensuring that if Kai ever experienced a serious accident or illness, we would feel confident that the insurer would have our back and that we'd never have to make a tough choice between the care our dog needed and our financial realities. I did my research and selected Healthy Paws because they didn't have limits when it came to lifetime coverage and also would cover multiple issues within a single calendar year. To put it bluntly, Health Paws seemed best positioned to cover the worst case scenarios that I feared the most. I now regard selecting Healthy Paws as our pet insurance one of the best life decisions I have ever made. In less than two years, Kai has endured multiple obstruction surgeries and a tough autoimmune disease. Every time Health Paws has been there -- from compassionate post operation emails to quick reimbursement turnarounds, Healthy Paws has exceeded all my expectations. Submitting a claim is as easy as taking a picture on my phone and in the rare cases they need additional information, when I called they answered on the second or third ring. My hope and expectation is that Kai will live to be 12,13,14 years old and I will never need to submit another claim. And if I pay a decade's worth of insurance premiums, and Kai is perfectly happy and healthy, I'll still consider this one of the best decisions I have ever made. The fact that I know my dog is covered, and that the company won't nickel and dime me, allows my wife and I (and Kai, I think) to sleep well at night. To purchase pet insurance or not is an important decision-- most of my friends look at me a little weird when I talk about it. But if you've just gotten your puppy I couldn't recommend Healthy Paws enough -- if you want to protect your pup for the worst case, there's no better time than right as a puppy. And if you have an older dog, you should think through your pre-existing conditions and decide if it's right for you, but I'd feel confident that if you decided you want pet insurance Healthy Paws would do what they could for your dog. My bottom line is that I cannot recommend Healthy Paws enough -- they have been there every time we needed them and when my w
  • INSURER: Healthy Paws
  • POSTED: 05/16/2016
  • BY: Don
  • BREED: Samoyed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Excellenct Customer Service, Caring Team of People

Great customer service. Very compassionate, thorough, and articulate. They are on top of things. Top rated pet insurance. Highly Recommend
  • INSURER: Embrace
  • POSTED: 05/14/2016
  • BY: Rebecca
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

TruPanion never disappoints!

TruPanion is the most reasonable insurance company I've ever dealt with. First of all, the customer service reps are FRIENDLY and KIND. Unlike auto insurance or health insurance cs reps who can be downright rude. TruPanion is fast and organized! They get your claim and immediately keep you updated on the claims process via email. I don't have to spend hours on the phone trying get through telepromts to find out the status of my claim! The underwriting is done so well because I've never been declined. They lost the conditions and situations very clearly and when they pay up, they pay a large percentage of your vet bill (almost all of it, depending). The best experience I had was when my 11 year old Maltese went into cardiac arrest and I called to see if they would cover my emergency procedures. TruPanion PRE-APPROVED me for $5,000 even though the estimated bill at the time was half of that. They were extremely kind and compassionate during this difficult time.
  • INSURER: Trupanion Canada
  • POSTED: 05/12/2016
  • BY: Kirsten
  • BREED: Maltese
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

TruPanion never disappoints!

TruPanion is the most reasonable insurance company I've ever dealt with. First of all, the customer service reps are FRIENDLY and KIND. Unlike auto insurance or health insurance cs reps who can be downright rude. TruPanion is fast and organized! They get your claim and immediately keep you updated on the claims process via email. I don't have to spend hours on the phone trying get through telepromts to find out the status of my claim! The underwriting is done so well because I've never been declined. They lost the conditions and situations very clearly and when they pay up, they pay a large percentage of your vet bill (almost all of it, depending). The best experience I had was when my 11 year old Maltese went into cardiac arrest and I called to see if they would cover my emergency procedures. TruPanion PRE-APPROVED me for $5,000 even though the estimated bill at the time was half of that. They were extremely kind and compassionate during this difficult time.
  • INSURER: Trupanion
  • POSTED: 05/12/2016
  • BY: Kirsten
  • BREED: Maltese
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Healthy Paws is a Caring Company

Our Enzo was diagnosed with Pancreatitis and was not eating. We felt very secure in getting him the best care we could and Healthy Paws stood behind us and supported Enzo's care. It is extremely rare today to find an insurance company that cares more about the person or pet having the issue than their corporate profits! Enzo and our family say thank you to Healthy Paws!
  • INSURER: Healthy Paws
  • POSTED: 05/11/2016
  • BY: Mark
  • BREED: Domestic Shorthair
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Excellent - they continue to improve their service

After my dog went for a while without any major incident (she already tore both ACLs and had surgery) I considered cancelling my policy. But I kept her insurance since accidents, by their nature, are hard to predict. And I am glad I did so. My dog ended up needing to have multiple cysts removed, and had a growth on her eyelid that had started causing problems. She also got an ocular ulceration, and stress related colitis. She had to be in a cone for three weeks, and that was stressful for me. But getting my claims processed and receiving payments from ASPCA pet insurance was not part of that stress. The payments came before my credit card bills were due, so I didn't have to carry any balance over to the next month. ASPCA pet insurance also called to follow up and see how my dog was doing, which helped me find out about some improvements they made to the member portal and set up direct deposit so I wouldn't have to wait for checks (or worry about missing one in the mail).
  • INSURER: ASPCA
  • POSTED: 05/10/2016
  • BY: David
  • BREED: Welsh Corgis
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No

Get a quote today

Leave a review