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My 3 year old lab tore her knee ligament and needed a very expensive surgery. If it weren't for her insurance we would of had to put her down. The claim was settled quickly and the people I talked to were efficient. Wish my health insurance was this good !

I submitted a claim for a dental cleaning for my cat. I talked to Embrace on the phone and heard from them by email, and they were very friendly and sent a check within less than 2 days.

The services provided by the insurance are great! The customer service are always very responsible for people'needs. In addition, they are friendly and ver polite. It is a great service and I am very fortunate to have it.

Recently my French Bulldog, Sylas, came down with an undiagnosable sinus issue. After multiple oral therapies, the decision was made to put him through rigorous blood and tissue sampling, as well as, a sedated HRCT scan to try to figure out what was going on. After all said and done, Embrace covered 65% of the near $3,000 bill. I actually had thought they would not cover anything given this was not yet a surgery. That may still be warranted, but we'll cross that bridge when we come to it.

I have two miniature dachshunds and they are my pride and joy. Before I got them I did a lot of research on which breed would best suit my lifestyle, and all books about dachshunds mention that back problems (IVDD specifically) are a real risk.I have wanted a dog for all of my life but have always considered them to be a responsibility to be taken very seriously. Although I am now in a great situation to finally have pets, an expensive vet bill is still a risk (and IVDD treatments can cost up to $10,000). Getting a pet insurance was therefore a no brainer for us. Because my husband and I are with USAA, we were recommended Embrace Insurance. After doing some research, it seemed like one of the best pet insurance out there. We have been very diligent in sending Embrace any update (microchip and neuter status), and waived the waiting period for both our dogs by submitting an orthopedic exam from our vet. Last month, Cashew started acting weird and was diagnosed with paraparesis, a sign of IVDD. Our vet recommended immediate action for his pain and comfort, as well as a solid rehab program for the future. When I called Embrace to check that these items would be covered, they were extremely helpful on the phone as well as compassionate (it was a really hard time for me, knowing that my baby was in pain). I also asked my vet to fill in the pre-certification form for all our future expenses, including acupuncture, laser therapy, electrical stimulation and a complete rehab package, and got a very quick response from Embrace that it would be covered. It's now been more than three weeks since Cashew's condition has been diagnosed and he is back at 95%!! Our vet has done a fabulous job, but Embrace also deserve a huge thank you. They were quick and lovely to deal with, and I cannot recommend them enough. In my opinion, being worried about your pet's health is horrible enough, being worried about paying for care is a nightmare you really don't need. Embrace made it so that I could concentrate on the important things and do whatever was necessary for my baby to get better!

I would recommend to anyone. Get insurance when they are a puppy. When I get another puppy you better believe I will have the Trupanion insurance.

I would recommend to anyone. Get insurance when they are a puppy. When I get another puppy you better believe I will have the Trupanion insurance.

I have had this insurance for 9 years and I never had use it, but when I did, process of getting the help I needed for my beautiful cat was wonder. Thank you so much.

We've had the insurance with Embrace for 5 years now and luckily haven't needed it. My beagle had to get his gallbladder removed and it was so stressful. The Embrace people couldn't have been nicer; I've been telling anyone with a pet to get insurance (THIS insurance). Thank you Embrace.

Before my wife and I got our puppy, Kai, a friend experienced a multiple day ICU stay for her dog and regretted that she had not purchased pet insurance. I was shocked to find that the stay cost almost 10,000 dollars and so one of the first things I did was research pet insurance. My priority was ensuring that if Kai ever experienced a serious accident or illness, we would feel confident that the insurer would have our back and that we'd never have to make a tough choice between the care our dog needed and our financial realities. I did my research and selected Healthy Paws because they didn't have limits when it came to lifetime coverage and also would cover multiple issues within a single calendar year. To put it bluntly, Health Paws seemed best positioned to cover the worst case scenarios that I feared the most. I now regard selecting Healthy Paws as our pet insurance one of the best life decisions I have ever made. In less than two years, Kai has endured multiple obstruction surgeries and a tough autoimmune disease. Every time Health Paws has been there -- from compassionate post operation emails to quick reimbursement turnarounds, Healthy Paws has exceeded all my expectations. Submitting a claim is as easy as taking a picture on my phone and in the rare cases they need additional information, when I called they answered on the second or third ring. My hope and expectation is that Kai will live to be 12,13,14 years old and I will never need to submit another claim. And if I pay a decade's worth of insurance premiums, and Kai is perfectly happy and healthy, I'll still consider this one of the best decisions I have ever made. The fact that I know my dog is covered, and that the company won't nickel and dime me, allows my wife and I (and Kai, I think) to sleep well at night. To purchase pet insurance or not is an important decision-- most of my friends look at me a little weird when I talk about it. But if you've just gotten your puppy I couldn't recommend Healthy Paws enough -- if you want to protect your pup for the worst case, there's no better time than right as a puppy. And if you have an older dog, you should think through your pre-existing conditions and decide if it's right for you, but I'd feel confident that if you decided you want pet insurance Healthy Paws would do what they could for your dog. My bottom line is that I cannot recommend Healthy Paws enough -- they have been there every time we needed them and when my w