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Each time I submit a claim, the team gets it processed and the refund to me within days. Not only is the processing service excellent, they always send me an email to verify that I have receive my refund. These guys/gals are great! I have recommended Embrace to all my pet owning friends.

My experience so far has been great. I have only had it for about 6 months. I used it for the first time 3 weeks ago. It took About 3 days to get my claims processed. A week later, I had all my money back! I highly recommend this insurance! I will write again when I get the last check back.

When I called in thinking I was going to cancel my policy for my cat, Beth helped me find a lower-cost plan that meets my needs. I never felt pressured, and she listened to my situation, helped me save some money, and found the right policy with a good amount of coverage at a price we can afford. Thanks ASPCA for hiring great people! Thanks Beth!

The insurance claim was settled timely and to my satisfaction.

My 3 year old Golden tore ligaments in both rear legs and required surgery.A operation was required to repair the damage which appears to have been a success. The cost of the surgery exceeded $6000.00 and the Embrace claim was processed in less than two weeks. I could not be happier with the quick response I received from Embrace!

When my 6 year old Golden Retriever started limping, we thought he might have pulled a muscle. We weren't prepared for a torn ACL or Canine cruciate ligament tear, our vet tried to heal it without surgery but we quickly realized it wasn't going to be enough. After surgery and months of physical therapy he was slowly getting better but wasn't making the improvement we hoped for. At his 3 month xrays they get said things looked stable but at 6 months the unimaginable happened the plate slipped and popped out through the skin. An emergency vet visit, emergency surgery to remove the plate and install and pin and start all over again with physical therapy and he is finally starting to feel like his old self. Though it all, Embrace stood by us. The claim paperwork was easy to file, the claims were paid out quickly. They never argued about how much physical therapy our dog needed, or said which vet we could or could not use. They didn't raise our rates after the first year and over $5500 worth of claim pay outs. So far our vet bills have been over $8000 just for this injury. We have all three of our pets covered by Embrace, best decision I ever made. My advice, sign up your pet now, you never know what they will get in to and you never want to be faced with enuthanizing or giving up your pet to a rescue because you can't afford the vet bills.

I have had ASPCA Pet insurance since I brought my baby boy, Bubba, home. It helped when I had him neutered and then when he started having knee issues, the insurance was extremely helpful in covering the expenses that we had for PT, meds, X-rays, and follow-up trips to the vet. Unfortunately, we were not able to keep Bubba from completely tearing his TTL. He had the surgery and the insurance coverage was extremely helpful in covering a large portion of the over $5000 worth of bills.

So far I have pretty much come out even with my pet bills and the insurance coverage, but it is a comfort to know it is there if something major happens. I have had large bills for surgery in the past when I did not have insurance. It is nice to expect a refund after a visit to the vet.

So far I have pretty much come out even with my pet bills and the insurance coverage, but it is a comfort to know it is there if something major happens. I have had large bills for surgery in the past when I did not have insurance. It is nice to expect a refund after a visit to the vet.

My dog Audrey has had a year of illnesses some of which I never received a definite diagnosis. Had to get a second opinion from a holistic Vet and a NutriScan - Pet Sensitivity & Intolerance Test. All of this became very expensive and would have not been possible without this insurance. Best Pets does have limitations on holistic care and does not cover holistic medicines. Audrey is doing better with a variety of treatments. I really want her healthy again, and thanks to Pets Best we are working on getting there!