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My pet insurance plan has been a wonderful investment already! I especially love the option to cover wellness and preventative care because it’s so important to keeping our fur babies healthy but can be expensive. The app lets me snap a photo of my invoice and I’m good to go. I bought this plan for all of my dogs!

My bill was 50 a month. Without telling me they up'd it to over 90 a month!!!! What a huge jump. That is crazy!! then I couldn't get a surgeon to work do my dogs surgery till a day after my policy renewed. After I had only JUST met the deductable for the previous year. So I had to pay the full 250 deductible again! Big deal, pissed me off but whatever I moved on just left a bad taste in my mouth because I called them and told them she needed surgery but I couldn't get it down until a day after they pretty much laughed in my face and didnt care. Then they did not pay out the full 90% they claim to and charged me another 250. Then a couple days after they gave me the amount they said they would cover which is not anywhere near what they said they would cover in the policy (tried calling them and talking to them, they didnt care and said the amount was correct)!! They send me a bill for 654.87!! So not only did they up my monthly payment, not pay out my 90% they owed me for my dogs surgery, then charge me another 250 deductible, then now they send me a bill for 654! And expect me to pay that!Fuck no. I'm pissed, I pay way to much to them for them to try and pull this. That was the last straw. I'm cancelling and switching to someone else. If you care about your dog put your insurance money for them to a better insurance company. All they care about is money.

Purchased day 10 week puppy came home and $1,850 reimbursements later very glad I did (premium about $445 for 90% reimbursement after $500 deductible). Fast human phone customer service and offer waiver from 6-month waiting period for orthopedic issues if have vet do exam after purchase. Also having used two other insurers in past for other pets; prefer one deductible for all issues not new for each; specialists being paid at same amount as regular vet; and initial diagnostic vet visits covered (not all do - we have been at least 10 times the past 11 months). Only recommendation is claim submission form as requires 1 invoice per submission. My mini-aussie contracted severe case of Giardia that continued for about 4 months (many dogs have parasite it but never suffer effects). Four courses of treatment later it also effected her overall digestive health including vomiting and ongoing food irritations. Then after antigens gone; she caught kennel cough a couple months ago probably at doggy day care. Through it all Embrace has approved every claim submitted with no questions besides vet medical records - or hassle - and the check arrives 10 to 14 days later. In the beginning there were some claim issues related to vet billing changes but I quickly spoke to a supervisor. She has been very professional, and empathetic, and is just an e-mail away if a payment tardy (been about 20). I just received the policy renewal quote and was estatic so see no increase (unlike Go Pet Plan which I used several years ago for another dog - went up 10% annually first few from puppy initial plan to 15% by year 6 so dropped). Also used Healthy Paws in past for cat but when compared before buying this time it was more expensive.

Healthy Paws made it possible to save our fur baby’s life. He is a three year old Rhodesian Ridgeback and we went to the vet with an eye injury and learned it wasn’t healing because he didn’t have any platelets. After a week in the emergency room and multiple tests, he was diagnosed with Immune-mediated thrombocytopenia. It was a very emotional stressful time and we thought we were going to lose our baby. We are so grateful and appreciative that we had Healthy Paws so we weren’t also burdened with financial stress of taking care of our guy. Now we have to routinely visit the vet for bloodwork and keep him on medication, so we have had multiple claims and we have never had any issues with Healthy Paws reimbursing us. Instead we get an email asking how our guy is and wishing us well. I can’t recommend them enough! We made sure to get a Healthy Paws policy when we decided to have another fur baby.

I recently rescued a pupper in March. My friends at work mentioned getting insurance for him. I thought to myself, no way he would ever need it! I signed up anyway just in case. The monthly fee is not much- just cut back on a few Starbucks drinks :). Connor ended up with a large mass on his leg. It was a very scary time because I had bonded so much with this dog and I was terrified for surgery and being able to afford it. Thank goodness I had Healthy Paws who answered all of my questions and made the process so easy. The app is fantastic and it is so easy to submit claims. They process quickly and the next thing you know, they are paying back up to 80%. Getting pet insurance through Healthy Paws was the best thing I’ve ever done!! I am so thankful for them!

I have this insurance when it was VPI, I have been completely satisfied since 2012. Thank you Jerrie jurczyk

Charlie recently had an extremely traumatic experience when another dog attacked him by reaching under a fence and locking on to his arm. We would do anything for our pup, and so when we got the estimate for his surgery we were very comforted to know that we would have most of the bill covered by insurance. This was one less thing to worry about, so we were able to just focus on taking care of Charlie while he recovered. Thank you so so much!

My pug bailey has been on meds awhile from dry eyes, getting ear infections, or skin irritations from pet groomers. Also apart of the breed she needs medical attention and knowing I have her covered is so relieving! Thanks for taking care of our fur babies!

Thank you for keeping me updated on the delay in processing. I'm impressed with the ease of the claims process and am happy with Pets Best so far!

I am always thankful for My pet insurance because I am in control of who we see and I am never worried about what it is going to cost.