A very happy client!
They have been extremely helpful and on a very timely basis.
- INSURER:
Trupanion
- POSTED: 06/08/2022
- BY: Mary
- BREED:
- AGE OF PET: 0 - 3
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Worst Pet Insurance Ever!
Had I done the research before purchasing Trupanion for my pet, I would never have picked them. They were referred by my Vet and I listened to them like an idiot! We had the insurance for several months with several trips to the vet, and Trupanion DID NOT cover sh!t! They barely added any of our cost to the deductible! Take the time and pay attention to how the deductible works (not in your favor). High monthly premiums paid to zero benefits for us! There are better pet insurance companies out there. Take the time to find the one that fits your needs.
- INSURER:
Trupanion
- POSTED: 06/04/2022
- BY: Robert
- BREED: 1
- AGE OF PET: 7 - 10
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I miss understood the deductible.
I miss understood the deductible. I thought it was $250 per year not each event. Of all the money I spent on illnesses and incidents I didnât receive a penny back.
- INSURER:
Trupanion
- POSTED: 06/04/2022
- BY: Diann
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Very easy to contact by phone and get an answer to my uestions.
Very easy to contact by phone and get an answer to my uestions.
- INSURER:
Trupanion
- POSTED: 06/03/2022
- BY: Barbara
- BREED:
- AGE OF PET: 7 - 10
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Potentially Fraudulent Business
Absolutely terrible and borderline fraudulent company. I'll be pursuing a grievance with my credit card company against them. Had claims denied for spurious and false reasons, despite providing all the required information to show the claims were valid. Needing teeth cleaned 5 years prior was considered a pre-existing condition, and coverage denied for a heart problem. DO NOT PURCHASE PETSBEST INSURANCE!!!
- INSURER:
Pets Best
- POSTED: 06/02/2022
- BY: Charlie
- BREED: 1
- AGE OF PET: Over 11 years
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Excellent claims processing.
Trupanion has an excellent claims processing system. It is easy to submit an invoice and the claim is processed very quickly.
- INSURER:
Trupanion
- POSTED: 06/02/2022
- BY: Ann
- BREED:
- AGE OF PET: 0 - 3
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Trupanion is a step above the rest!
I liked your rates and flexibility with copays. I like the fact that you donât drop pets because of high claims and that you donât raise rates as the pet ages.
- INSURER:
Trupanion
- POSTED: 06/01/2022
- BY: Stacie
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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The customer service representatives are very helpful in answering questions.
The customer service representatives are very helpful in answering questions. The response time between when you send in a claim and when they respond is very short and they let you know how they settled the claim.
- INSURER:
Trupanion
- POSTED: 05/31/2022
- BY: Carol
- BREED: Flat-Coated Retriever
- AGE OF PET: 7 - 10
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Easy claims process
The claims process was very easy. I just uploaded the receipts and filled out the form and it was usually approved within a day or two with an explanation of what was covered. Then the payment was deposited in my bank account sometimes the same day.
- INSURER:
Trupanion
- POSTED: 05/27/2022
- BY: John
- BREED:
- AGE OF PET: 0 - 3
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I have never had a problem with them.
I have never had a problem with them.
- INSURER:
Trupanion
- POSTED: 05/26/2022
- BY: Philip
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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