Friendly, informative support staff, easy claim and payment process
overall good service. Wish the processing time for claims could be shorten
- INSURER:
Nationwide
- POSTED: 11/11/2018
- BY: Anne
- BREED: Boston Terrier
- AGE OF PET: Over 11 years
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Great service
Great service, quick turn arounb time.
- INSURER:
Nationwide
- POSTED: 11/10/2018
- BY: Robert
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Excellent response time!
Excellent response time! Just a few days until payment was received. Much better than expected. Thank you.
- INSURER:
Pets Best
- POSTED: 11/10/2018
- BY: Maggie
- BREED: Shiloh Shepherd
- AGE OF PET: 7 - 10
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Awesome
Never have to worry about out of pocket expenses
- INSURER:
Nationwide
- POSTED: 11/09/2018
- BY: Dawn
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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Claims are quick and easy to understand
I have two puppies and both are on Wellness Plans and Insurance Plans. So, I've been submitting a lot of claims lately with vaccines and spays and all the puppy stuff. The process is quick and easy to understand. I'm completely happy with my decision to go with Pets Best. I always tell my friends to get on it!
- INSURER:
Pets Best
- POSTED: 11/09/2018
- BY: Suzanne
- BREED: Pug
- AGE OF PET: 0 - 3
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Process claims faster.
Nationwide needs to process claims faster. Waiting a month for a claim to clear is to long. Other than that I am completely satisfied with Nationwide.
- INSURER:
Nationwide
- POSTED: 11/08/2018
- BY: Steven
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Due to low coverage rates, I find that I need to review all claims for accuracy regardless of whether or not it is needed.
While I find that claims are made in a timely fashion and seemingly in line with the scope of benefits, the coverage is lower than I would have expected given the premiums. I find myself reviewing all EOBs for accuracy. Again, I have not found issues but am always surprised how low the coverage is. As there have not been issues, I have not yet been prompted to reach out; I am only sharing my thoughts since the survey asked me to..
- INSURER:
Nationwide
- POSTED: 11/07/2018
- BY: Trevor
- BREED: Estrela Mountain Dog
- AGE OF PET: 0 - 3
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Great company!
Thank you for always being a great company. It had been a while since I filed a claim and things went even faster this time.
- INSURER:
Pets Best
- POSTED: 11/07/2018
- BY: Stacey
- BREED: Shiloh Shepherd
- AGE OF PET: 7 - 10
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Compassion and professional
Convenience, Compassion and professional assistance for the many claims I have has to file for my girls.
- INSURER:
Trupanion
- POSTED: 11/06/2018
- BY: Amber
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Ease of filing forms.
Ease of filing forms. Friendliness of customer service reps.
- INSURER:
Trupanion
- POSTED: 11/06/2018
- BY: Jean
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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