5
out of 5
Verified
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5
out of 5
Verified
Resolved my problem easily
Resolved my problem easily
- INSURER: Trupanion Canada
- POSTED: 05/15/2023
- BY: Priyal
- BREED: Scottish Fold
- AGE OF PET: 0 - 3
5
out of 5
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5
out of 5
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4
out of 5
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More French soon! Lol
Bécause i m french and thé e-mail and other information are in english! Hard for me to understand
Thank you!
- INSURER: Trupanion Canada
- POSTED: 05/15/2023
- BY: Brigitte
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
5
out of 5
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3
out of 5
Verified
Iâve been paying my monthly premium for two years and now that Iâve actually needed your service youâve provided nothing.
Iâve been paying my monthly premium for two years and now that Iâve actually needed your service, youâve provided nothing. Your policy has been for me to reach out to vets on my own to find documentation that you need. The response is that you know of the supposed documentation, cant tell me what it is exactly, and that you wonât move forward until I go and find it myself as the consumer who does not know what Iâm looking for. You have one job and you wont do it. Caroline was great as a customer service rep but your company is not very good.
- INSURER: Trupanion
- POSTED: 05/15/2023
- BY: Levi
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
5
out of 5
Ease of claim
Have had this policy for 10 years on my dog, never had to use it until recently, everything went smoothly in my claim. Thank you.
- INSURER: Trupanion
- VETERINARIAN: Westlock Vet Clinic
- POSTED: 05/14/2023
- BY: Ilonka
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 7 - 10
5
out of 5
Verified
Outstanding Service
I can honestly say, that in every aspect Trupanion has been truly superb. Today, this is so rare. We appreciate Trupanion so much from their excellent and caring customer service, to their exceptionally speedy turnaround on claims. They are an outstanding service provider. When you have a pet who has been sick, this is the insurance provider you need. Thank you for your service!!!
- INSURER: Trupanion
- VETERINARIAN: Brandt Veterinary Services
- POSTED: 05/14/2023
- BY: Kim
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
5
out of 5
Verified
Great service
The lady that I spoke with was very friendly, & kind.
- INSURER: Trupanion Canada
- POSTED: 05/14/2023
- BY: Dinah
- BREED: Mixed breed
- AGE OF PET: 0 - 3