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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Thankful for MetLife

I don't know what I would have done without our MetLife pet insurance. Our dog has had to have surgeries and therapy that would have put us in financial difficulties. MetLife has been wonderful through our entire ordeal. The claims process was simple and they never gave us any hassle. Reimbursement was quick and easy. I tell everyone at work about this amazing benefit!
  • INSURER: MetLife
  • POSTED: 10/22/2024
  • BY: Dawn
  • BREED: Other Mixed Breed
  • AGE OF PET: 4 - 6

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1

out of 5

If I could make a review for 0 stars I would

This is the worst pet insurance ever. They do not care for your dog and their policies always exclude surprisingly the illness your dog had. So for example mine was vomiting, "it doesn't include vomiting". They don't take the time to read your claim, and have a 2 week period while you are paying almost $70 dollars already for the insurance to get "processed". Horrible service, horrible insurance and very "smart" in getting all your money. Do yourselves a favor and do not waste your money.
  • INSURER: Pets Plus Us
  • POSTED: 10/21/2024
  • BY: Vivian
  • BREED: Other Mixed Breed
  • AGE OF PET: 4 - 6

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4

out of 5

Claim

I have recently had a number of claims with my boxer who has a heart condition. Pets Plus Us has been super easy to use and I have not even had to contact customer service. This insurance has given me piece of mind to do what is best for my pet. Thank you!
  • INSURER: Pets Plus Us
  • POSTED: 10/21/2024
  • BY: Karen
  • BREED: Other Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

Healthy Paws is the best!

Healthy Paws has been a lifesaver in managing the care of my two male dogs. One has a chronic illness which requires ongoing medical care and Healthy Paws allows me to care for my dog in the manner he needs not just in the manner in which I can afford. Customer service is outstanding and reimbursement is quick and simple.

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4

out of 5

slow reimbursement

Just takes about an average of 15 days or so to get reimbursed for your claim- from the time you file until you get paid. N.B. after being approved of your claim- it will still take an additional 2-3 days for completion.

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5

out of 5

Peace of Mind

My dog suffered from renal dysplasia that was diagnosed when he was just 5 months. I will always be grateful to have had a policy with Pets Best as it allowed us to give him the very best of care throughout his short life without worrying about the cost. His prognosis when diagnosed was just 200-400 days. But because of the care I was able to give him he survived nearly 1000 days and had a wonderful life that was for the most part pain-free. I always tell everyone I know who gets a new pet to purchase a policy from Pets Best. Many tell me it's a waste of money and that they would never need to submit a claim. I tell them if they never submit a claim, they are lucky to have never needed it. But just looking at your dog, you would never know until it is too late. Pets Best always paid my claims cheerfully and without putting me through hoops. The times I called and talked to customer service I talked to empathetic, helpful, and courteous customer service agents. Despite that the amounts of my claims easily exceeded my annual premiums, Pets Best never increased my premium amounts.

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5

out of 5

Excellent Insurance Company and Policy

I am so glad to have signed up for ASPCA. It is so much like having health insurance for yourself, you can pick your deductible and reimbursement percentage and they have preventative options too. We originally had preventative but realized we didn’t use it much so we removed it and the process was easy, I also have the option to add it back on my renewal date if I choose to. The insurance is for accident/injury or illness, for the unexpected. There are a few things not covered like a torn ACL or pre-existing conditions, but for what I’ve needed it for it has been a huge blessing. My dog Willow has had a few smaller claims and one larger one. They all were approved as well as any estimates I submitted beforehand. I like the estimate feature as it can show you exactly what you would be covered for before a procedure was done in a non-emergency situation. I have used the estimate feature with more optional procedures and I ended up not needing those procedures (one was an endoscopy and the other was for gingivitis). We were able to use alternative medications like acupuncture that ASPCA covered and Willow was healed! She recently had sprained her front paw and was limping, we had already paid her deductible from another visit this year about gingivitis and the claim was paid quickly and accurately according to my plan of 90% reimbursement. I highly recommend the lower deductible and higher percentage return. I noticed some reviews stating their claims getting denied, I have had that happen but it was because I was either missing required information (like vet records) or because I had submitted an estimate shortly before the claim and some of the services overlapped the two making it seem like a duplicate. I easily corrected that by submitting the right documentation and/or resubmitting the claim with a clearer explanation. I have never had any issues with claims or payments. This is a company I will be using for a lifetime. They also offer discounts to members of certain groups like NSCS. We love ASPCA!

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5

out of 5

Tips on how to choose a company

There are several important factors to consider when choosing a pet insurance company. First, research what coverage is offered: whether it covers both routine medical expenses and emergencies like illness or injury. Compare the cost of insurance premiums and deductibles between different companies. Be sure to read reviews from other pet owners to understand the quality of service. Find out how fast claims are paid and see if an insurance plan can be tailored to fit your needs and budget. Our company provides a wide range of coverage and processes payments quickly. This gives confidence that in case of illness or injury, our pet will receive proper medical care without significant financial burden. My friends who now live in Dubai say that such services are less common there and it is more difficult to find good plans. Perhaps this is due to the fact that in Dubai there is more focus on the real estate market, for example, on the sale of villas, such as 2 Bedroom villas for Sale, where pets can also find comfortable living conditions.

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3

out of 5

Why it's important

I have took their service they are very professional and highly skilled team. They are doing best for me. I highly recommended.

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5

out of 5

Healthy Paws has been a life saver!

Healthy Paws has been wonderful for our dog with allergies and back arthritis! It is such a relief to know that we are able to provide him with all the care he needs to stay feeling his best self!
  • INSURER: Healthy Paws
  • POSTED: 10/16/2024
  • BY: Sarah
  • BREED: Mixed Breed Large (Over 75lb)
  • AGE OF PET: 4 - 6

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