Missing important health coverage
I like Trupanion but it takes quite some time and effort to gather all the documents, scan them, and send them digitally.
Also, my dog has severe anxiety and it is not covered under the plan. Ridiculous. My dogs mental health absolutely affects his heart, allergies, nervous system, skin and coat... as well as digestion, when he eats our couch because he is so anxious to be left alone.
You need to adjust your basic plan to take into consideration any condition where the animal is taking Rx medication to try and manage the symptoms.
Please reconsider your stance.
Thank you.
- INSURER:
Trupanion
- POSTED: 11/12/2020
- BY: Maryann
- BREED:
- AGE OF PET: 7 - 10
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Amazing
It¡¦s been great/exceptional
- INSURER:
Trupanion
- POSTED: 11/11/2020
- BY: George
- BREED:
- AGE OF PET: 7 - 10
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Fastest Insurance response ever
An unexpected medical issue arose with Bandit and this was the second time submitting a claim. Years ago we submitted one just to see if knee surgery would be covered but at that point it was considered a per-existing condition, understood. This was another issue completely and we weren't sure what to expect. Once the claim was submitted, we were kept up to date on how it was proceeding and were informed within a week that it was approved, minus the deductible of course. Thanks for moving so quickly.
- INSURER:
Trupanion
- POSTED: 11/11/2020
- BY: Kathleen
- BREED:
- AGE OF PET: 7 - 10
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Easy, affordable no hassle pet insurance!
Thanks to Healthy Paws, my Coco Chanel is making a wonderful recovery! Four month old Coco sustained a tibia and talus fracture in a scary accident. Two weeks and two surgeries later she is making steady improvements with walking and less limping. Thank you Healthy Paws for being a wonderful Pet Insurance. The process was so easy and the coverage was exactly as expected which has tremendously put my mind at ease throughout this whole process. I have had pet insurance in the past for another fur baby and was not impressed. Thank you for restoring my faith in pet insurance. I believe you have 2-3 more new clients as a result of Coco's story.
Sincerely,
Amy
- INSURER:
Healthy Paws
- POSTED: 11/03/2020
- BY: Amy
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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I have only had friendlyuseful informed contacts with your staff
I have only had friendly,useful, informed contacts with your staff
- INSURER:
Trupanion
- POSTED: 11/02/2020
- BY: Wayne
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Bailey's Dental Surgery
The online claims process was extremely easy. My claim was processed, and I had my check in less than a week.
- INSURER:
Trupanion
- POSTED: 10/28/2020
- BY: Reba
- BREED:
- AGE OF PET: 7 - 10
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Ari was Friendly helpful and knowledgeable.
Ari was Friendly, helpful and knowledgeable.
- INSURER:
Trupanion
- POSTED: 10/26/2020
- BY: Jenevieve
- BREED:
- AGE OF PET: 0 - 3
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courteous and professional
courteous and professional
- INSURER:
Trupanion
- POSTED: 10/24/2020
- BY: Barbara
- BREED:
- AGE OF PET: 0 - 3
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Nataly me dió la respuesta a mis dudas porq ya tuve mala experiencia con otro seguro Y fue muy amable y entendió la razón de todas mis preguntas .
Nataly me dió la respuesta a mis dudas porq ya tuve mala experiencia con otro seguro Y fue muy amable y entendió la razón de todas mis preguntas ...
- INSURER:
Trupanion
- POSTED: 10/22/2020
- BY: Monica
- BREED:
- AGE OF PET: 0 - 3
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Thank you!
Healthy Paws promptly responded to my recent claim for major surgery on my cat. It is reassuring to know that I am able to provide the best care for my cat because of Healthy Paws. Thank you!
- INSURER:
Healthy Paws
- POSTED: 10/12/2020
- BY: Carol
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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