Easy to enroll
Easy to understand policy options and what was covered
- INSURER:
Trupanion
- POSTED: 04/09/2022
- BY:
- BREED: Havanese
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Nothing could be improved
Nothing could be improved
- INSURER:
Trupanion
- POSTED: 04/08/2022
- BY:
- BREED: Chihuahua
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Trupanion offers what is needed and available from most pet insurance companies.
Trupanion offers what is needed and available from most pet insurance companies. However, the Live chat feature, how nice the customer care team associate and knowledgable she was helped tremendously!
- INSURER:
Trupanion
- POSTED: 04/03/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Elian was very pleasant and knowledgeable.
Elian was very pleasant and knowledgeable.
- INSURER:
Trupanion
- POSTED: 04/01/2022
- BY:
- BREED: French Bulldog
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Good insurance for unexpected expenses!
I have been very pleased with the customer service and responsiveness of Trupanion. Especially great when my pup had major surgery.
- INSURER:
Trupanion
- POSTED: 03/29/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
always polite service is great.
always polite, service is great. timely payments. Would not go anywhere else !
- INSURER:
Trupanion
- POSTED: 03/28/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
New Client Enrollment
Enrollment & registration were so user-friendly and efficient. The plans offered allow for selection and customizing of the type of insurance that you want. When one has chosen a plan that suits one’s personal needs, the rest of enrollment is quite efficient and again user-friendly. And I really love the auto-pay feature. I think the entire process took me 10 minutes at most. The future seems to forecast the same type of efficiency in expediting claims processing if ever needed.
- INSURER:
Trupanion
- POSTED: 03/26/2022
- BY:
- BREED: Rhodesian Ridgeback
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Seamless.
These were my first claims. Everyone I talked to was professional, courteous, gracious and helpful.
- INSURER:
Trupanion
- POSTED: 03/26/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Company so easy to work with.
Company so easy to work with. Staff is extremely responsive and helpful.
- INSURER:
Trupanion
- POSTED: 03/25/2022
- BY:
- BREED: Collie
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Took the Stress out of Our Decision!
Having TruPanion for our boy, Charlie, that was diagnosed with a osteosarcoma was critical in our treatment decision. We were able to get reimbursed within a few days of invoice submission after an initial visit from our regular vet and it was direct deposited right into our account. What was truly stress free was how our surgical specialist's office was able to get a "preapproval" from TruPanion for the treatment and we just paid what wasn't covered at the time of service. When there is a $11,200 bill in question, that made all the difference and we could focus on Charlie instead of a looming financial burden. Charlie is doing great and recovering well from his surgery. Thank you to TruPanion for coming through and making the claims process easy. Barry
- INSURER:
Trupanion
- POSTED: 03/24/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No