Whenever I call thereâs always a representative available to chat.
Whenever I call, thereâs always a representative available to chat. They are knowledgeable and and extreme helpful in explaining the details involved in the claim.
- INSURER:
Trupanion
- POSTED: 05/15/2023
- BY: Susan
- BREED:
- AGE OF PET: 0 - 3
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Great insurance! Highly recommend!
Super easy claims processing!
- INSURER:
Trupanion
- POSTED: 05/15/2023
- BY: Lauri
- BREED:
- AGE OF PET: 0 - 3
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Resolved my problem easily
Resolved my problem easily
- INSURER:
Trupanion Canada
- POSTED: 05/15/2023
- BY: Priyal
- BREED: Scottish Fold
- AGE OF PET: 0 - 3
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I was able to get my questions answered and she was kind and knowledgeableâ¦
I was able to get my questions answered and she was kind and knowledgeableâ¦
- INSURER:
Trupanion
- POSTED: 05/15/2023
- BY: Carol
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Very informative and helpful
Delenie answered all my questions and made signing up easy.
- INSURER:
Trupanion
- POSTED: 05/15/2023
- BY: Wayne
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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More French soon! Lol
Bécause i m french and thé e-mail and other information are in english! Hard for me to understand
Thank you!
- INSURER:
Trupanion Canada
- POSTED: 05/15/2023
- BY: Brigitte
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Ease of use and quick response
Ease of use and quick response
- INSURER:
Trupanion
- POSTED: 05/15/2023
- BY: Jeff
- BREED: French Bulldog
- AGE OF PET: 4 - 6
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Iâve been paying my monthly premium for two years and now that Iâve actually needed your service youâve provided nothing.
Iâve been paying my monthly premium for two years and now that Iâve actually needed your service, youâve provided nothing. Your policy has been for me to reach out to vets on my own to find documentation that you need. The response is that you know of the supposed documentation, cant tell me what it is exactly, and that you wonât move forward until I go and find it myself as the consumer who does not know what Iâm looking for. You have one job and you wont do it. Caroline was great as a customer service rep but your company is not very good.
- INSURER:
Trupanion
- POSTED: 05/15/2023
- BY: Levi
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
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Ease of claim
Have had this policy for 10 years on my dog, never had to use it until recently, everything went smoothly in my claim. Thank you.
- INSURER:
Trupanion
- VETERINARIAN:
Westlock Vet Clinic
- POSTED: 05/14/2023
- BY: Ilonka
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 7 - 10
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Outstanding Service
I can honestly say, that in every aspect Trupanion has been truly superb. Today, this is so rare. We appreciate Trupanion so much from their excellent and caring customer service, to their exceptionally speedy turnaround on claims. They are an outstanding service provider. When you have a pet who has been sick, this is the insurance provider you need. Thank you for your service!!!
- INSURER:
Trupanion
- VETERINARIAN:
Brandt Veterinary Services
- POSTED: 05/14/2023
- BY: Kim
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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