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I appreciate how quickly you expedite the claims!

I appreciate how quickly you expedite the claims!

When Frankie, our LH Dachshund refused to eat, we knew something was wrong. Our Vet ruled out several illnesses, but was concerned about an inflammation in the area of his pancreas. When x-rays did not clarify the situation, she ordered an ultrasound, which verified pancreatitis and not a more serious illness, ie, tumor. While Frankie's recovery has been slow, we are grateful; that ASPCA covered a major part of the cost, and that we were reimbursed quickly.

I switched from VPI to Embrace approximately 5 years ago. Best decision ever. While my boy was healthy for many years ago, in April 2017 while in daycare he was exposed to kennel cough. Unfortunately the kennel cough turned into pneumonia and was diagnosed with chronic bronchitis as a result. Embrace covered 80% of all of his medical expenses as well as the medication he will need to take for the rest of his life. I am so thankful to Embrace for their love and compassion for the animals first.

I have been a customer for 10 years. From day one I have been impressed by the professional and compassionate responses I have always received from anyone that I have been in contact with at Embrace! Not to mention the timely manner in which I hear from you guys! Thank you for everything!I always recommend Embrace!

No problems at all, we feel that you are the best, thank u

We are very happy with our first claim experience with PetsBest. Thank you!! Woof woof!

We have had a policy with Embrace for over a year. Our Lab, Rooney was gravely ill with acute kidney failure after he was neutered last year, and Embrace was absolutely amazing every step of the way. From the ease of submitting claims to prompt payment, I am ever so grateful for this team. Perhaps the best thing in my opinion about the Embrace team is the level of professionalism and care with their customer service department. The team answers questions quickly and thoroughly, and I really don't think I have a negative thing to say. We purchased our policy when Rooney was just 5 months old, and we will have it throughout his lifetime. If you are debating getting pet insurance, I highly recommend Embrace for affordability, coverage, convenience, and most of all, how much they care.

Our claim experience was painless which we truly appreciated especially we were going through our loss. Keep up the good job! We'd definitely hop on this insurance again if we decide to get another pet.

I recently filed my first major claim with Embrace for my 8 month old puppy, who required emergency surgery for gastric dilatation with volvulus (bloat with torsion). It was an extremely stressful situation to deal with my puppy post-surgery; so it was so helpful to have Embrace respond extremely promptly to my initial filing, keep me informed throughout the process, and reimburse me per our agreement in a matter of days. What a wonderful company to deal with... based on this experience (and the ease of reimbursement for Wellness Rewards), I recommend them very highly and am happy I've got them when I need them.