The reimbursement process is too slow.
Getting answers over the phone is like getting smoke blown up your behind. The reimbursement process is way too slow.
- INSURER:
Nationwide
- POSTED: 12/05/2018
- BY: Nichol
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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I already have recommended Trupanion
I already have recommended Trupanion to 5 other pet owners before I entered a claim
- INSURER:
Trupanion
- POSTED: 12/05/2018
- BY: Tom
- BREED: German Wirehaired Pointer
- AGE OF PET: 7 - 10
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Great customer support
Ease of entry, fast turnaround, Great customer support when there is a need to speak with a live person
- INSURER:
Trupanion
- POSTED: 12/05/2018
- BY: Susan
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Coverage
Disappointed that the Lactulose medication is not covered by Jinx's insurance as he will be on this long term for a chronic condition.
- INSURER:
Nationwide
- POSTED: 12/04/2018
- BY: Lonnie
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Everyone at Trupanion is so helpful
Everyone at Trupanion is so helpful in processing my claims quickly. I am so grateful for this company!!!
- INSURER:
Trupanion
- POSTED: 12/04/2018
- BY: Rebecca
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Claim filing was easy and I was updated appropriately while I was waiting for payment which was made timely
So glad I purchased this policy
- INSURER:
Nationwide
- POSTED: 12/03/2018
- BY: Connie
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Reliable
I didn’t think it would be that easy to file a claim and then get it so soon!
- INSURER:
Nationwide
- POSTED: 12/03/2018
- BY: Michelle
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Great Experience with return.
Great Experience with return. There were minimal actions needed on my part. Very professional and efficient.
- INSURER:
Trupanion
- POSTED: 12/03/2018
- BY: Gina
- BREED: Lhasa Apso
- AGE OF PET: Over 11 years
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I love Trupanion!
I love Trupanion! With four dogs to take care of, you probably cringe when you see my name pop up, but you ALWAYS take care of my girls and because of YOU Trupanion is happy, healthy dogs!
- INSURER:
Trupanion
- POSTED: 12/03/2018
- BY: Patricia
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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Haven't been paid out for anything yet
I haven't been paid for anything yet. Mostly bc of unmet deductibles or what was considered pre existing conditions.
- INSURER:
Pets Best
- POSTED: 12/03/2018
- BY: Mary
- BREED: Mixed Breed (55 - 90 lbs)
- AGE OF PET: Over 11 years
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