The claims review response process has slowed over the last few years.
The claims review response process has slowed over the last few years.
Speaking to the rep on my last call to query two open claims, the rep advised the claims team was apparently now only reviewing claims submitted nearly 3 weeks ago.
- INSURER:
Trupanion Canada
- POSTED: 06/21/2017
- BY: Michael
- BREED:
- AGE OF PET: Over 11 years
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Yes
No
I dont have enough words to thank Trupanion for being there for us.
I dont have enough words to thank Trupanion for being there for us. I really appreciate my first vet's honest recomendation to look at Trupanion as an alternative for pet insurance. Great coverage, top customer service and super fast response. Thanks!!
- INSURER:
Trupanion Canada
- POSTED: 06/21/2017
- BY: Oswaldo
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
I dont have enough words to thank Trupanion for being there for us.
I dont have enough words to thank Trupanion for being there for us. I really appreciate my first vet's honest recomendation to look at Trupanion as an alternative for pet insurance. Great coverage, top customer service and super fast response. Thanks!!
- INSURER:
Trupanion
- POSTED: 06/21/2017
- BY: Oswaldo
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
The claims review response process has slowed over the last few years.
The claims review response process has slowed over the last few years.
Speaking to the rep on my last call to query two open claims, the rep advised the claims team was apparently now only reviewing claims submitted nearly 3 weeks ago.
- INSURER:
Trupanion
- POSTED: 06/21/2017
- BY: Michael
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Do not know if she resolved what I called about.
Do not know if she resolved what I called about. I called about outstanding claims sent in 3 weeks ago along with others that have been paid
- INSURER:
Trupanion
- POSTED: 06/20/2017
- BY: Debbie
- BREED:
- AGE OF PET: Over 11 years
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Yes
No
Do not know if she resolved what I called about.
Do not know if she resolved what I called about. I called about outstanding claims sent in 3 weeks ago along with others that have been paid
- INSURER:
Trupanion Canada
- POSTED: 06/20/2017
- BY: Debbie
- BREED:
- AGE OF PET: Over 11 years
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Yes
No
Insurance has been helpful
I would give ASPCA a very good review. They covered by 16 year old Chihuahua mix from her mid life until her death at age 16. Other pet insurance companies wont even cover dogs older than 10. Also, when she finally passed away, they called and left me a very nice voicemail message offering their condolences.
- INSURER:
ASPCA
- POSTED: 06/19/2017
- BY: Sheryl
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Yes
No
Overall Was Good. Thought Some Of...
Overall was good. Thought some of the diagnostic testing should have been covered. Reason for thinking this is Nala had just been in for her yearly exam w this testing. I provided this documentation w the claim but it didn't seem to make a difference.
- INSURER:
Pets Best
- POSTED: 06/16/2017
- BY: Swanzie
- BREED: German Pinscher
- AGE OF PET: 7 - 10
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Yes
No
Wished you guys insured humans!
Wished you guys insured humans!
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Yes
No
Wished you guys insured humans!
Wished you guys insured humans!
- INSURER:
Trupanion
- POSTED: 06/15/2017
- BY: Tracy
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No