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I have three cats insured with ASPCA, and I am so glad I chose this company. The timely processing of claims is much appreciated, and I love how representatives call to check up on my cats after a claim to see how they are doing. I love that there are three different levels of coverage to choose from and the multi-pet discount. I also love their policy regarding pre-existing conditions, which is one of the reasons why I picked ASPCA over other pet insurance providers.

I have had this plan for 9 pets dogs and cats! They have been very helpful no deductible and no max out. They covered 90% of our dogs with cancer treatment as well as meds! I couldn't have been happier!

I have had this plan for 9 pets dogs and cats! They have been very helpful no deductible and no max out. They covered 90% of our dogs with cancer treatment as well as meds! I couldn't have been happier!

I am sorry about the situation with my Mom, Patricia Simon. She is struggling with mental illness and she does not understand the trupanion policy information. I think you handled the situation very well and it is best that she does not have a policy at this time so she went ahead and cancelled. Thank-you for trying to help her. Tara Lewis

I am sorry about the situation with my Mom, Patricia Simon. She is struggling with mental illness and she does not understand the trupanion policy information. I think you handled the situation very well and it is best that she does not have a policy at this time so she went ahead and cancelled. Thank-you for trying to help her. Tara Lewis

I am sorry about the situation with my Mom, Patricia Simon. She is struggling with mental illness and she does not understand the trupanion policy information. I think you handled the situation very well and it is best that she does not have a policy at this time so she went ahead and cancelled. Thank-you for trying to help her. Tara Lewis

I am sorry about the situation with my Mom, Patricia Simon. She is struggling with mental illness and she does not understand the trupanion policy information. I think you handled the situation very well and it is best that she does not have a policy at this time so she went ahead and cancelled. Thank-you for trying to help her. Tara Lewis

Claim turn around time has been a recent issue and the inability to get an estimated return time on the claims that are processing, other than that once a claim is made not many complaints, wish that the deductible was a yearly instead of per incident. The lack of the ability to have a person contact you other than e-mail is inconvenient, not everyone has a computer or Internet. Given all that they have covered on my dog I can say that the majority of the time I have received a prompt answer on the phone when I call and only been denied on my Boxer for saying his crutiate was preexisting, so now they will not cover the other knee.

Claim turn around time has been a recent issue and the inability to get an estimated return time on the claims that are processing, other than that once a claim is made not many complaints, wish that the deductible was a yearly instead of per incident. The lack of the ability to have a person contact you other than e-mail is inconvenient, not everyone has a computer or Internet. Given all that they have covered on my dog I can say that the majority of the time I have received a prompt answer on the phone when I call and only been denied on my Boxer for saying his crutiate was preexisting, so now they will not cover the other knee.

As titled. Plus their care plans are a good range for the value of services.