Pets Best Has Made This Such A Po...
Pets Best has made this such a positive experience. Having an undiagnosed issue with your family pet is especially stressful and Pets Best is quick, easy, understanding, and everyone I have ever dealt with has been so pleasant. Great customer service!
- INSURER:
Pets Best
- POSTED: 09/14/2017
- BY: Mary
- BREED: Beagle
- AGE OF PET: 7 - 10
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Much improvement in response times. Desire email submittal option.
It was great when online submitted started but would be nice if multiple files can be uploaded to the same claim submission. Claim resolution has improved lots!
- INSURER:
Embrace
- POSTED: 09/08/2017
- BY: Jerry
- BREED: Beagle
- AGE OF PET: 0 - 3
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This Was The First Time I Used T...
This was the first time I used the claims process. Previously I thought it might be cumbersome and didn't file other claims. On this occasion it was a very substantial amount so I researched the process and discovered it was far easier than I imagined. It was such a quick and easy process.
- INSURER:
Pets Best
- POSTED: 09/08/2017
- BY: Miss
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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Excellent Service for a dog with several health issues
Can not be happier with embrace ! Highly recommend it
- INSURER:
Embrace
- POSTED: 09/07/2017
- BY: Stacy
- BREED: Cane Corso
- AGE OF PET: 7 - 10
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I Was Having Issues With Uploading
I was having issues with uploading two documents in one time. I had to submit the claim and come back and add to the claim to get the rest of the documents uploaded. It took about seven days before I got the results of the claim. Would have appreciated communication after three days.
- INSURER:
Pets Best
- POSTED: 09/03/2017
- BY: Keith
- BREED: Oriental Shorthair
- AGE OF PET: Over 11 years
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Happy
My claims have always been reviewed and resolved quickly and efficiently. I'm thrilled with my decision to select Embrace. I am disappointed that my rates go up so much each year, but was told it is because of where I live and the cost of things in the area. Outside of that, I like having piece of mind that if anything happened to my pup, weighing emergency costs would be lower in my mind.
- INSURER:
Embrace
- POSTED: 09/01/2017
- BY: Andrea
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Best insurance ever!
Great customer service. Affordable insurance and quick in processing claims. Definitely will have it for my kitty cat;)
- INSURER:
ASPCA
- POSTED: 08/30/2017
- BY: Viktoria
- BREED: Domestic Longhair
- AGE OF PET: 7 - 10
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Unfortunately Our Dog Passed Away...
Unfortunately our dog passed away. While we were grieving, it was amazing to see how well we were taken care of by the Pets Best staff. The rep on the phone took care of the claim and even back dated the policy to end on the day we filed the claim. Without worries, I received an email advising of the refund that would be taking place and that the account was closed. Bravo!! You guys made this process easy and stress free. If we decide to get another dog, I already know it will be with you all. Thank you!!
- INSURER:
Pets Best
- POSTED: 08/29/2017
- BY: Kevin
- BREED: Boxer
- AGE OF PET: 7 - 10
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Pets Best insurance is a dog's best friend
We have two wheaten terriers, a breed that is prone to skin problems. The older of our two developed several lipomas - fatty tissue lumps that if left untreated can develop into serious health issues. Removing them required sedation and surgery (expensive!) With Pets Best insurance, we knew that we could rely on help with major expenses like this to keep our dogs in the best health possible. With the upgrades they have made to claims processing (now totally paperless) service is quick, easy, and affordable. Thank you, Pets Best!
- INSURER:
Pets Best
- POSTED: 08/27/2017
- BY: Douglas
- BREED: Soft Coated Wheaten Terrier
- AGE OF PET: Over 11 years
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Great Service
ASPCA Pet Insurance always provides fast claim turn around, and is available for questions and concerns. Their cracker jack sales team explained the differences between products, helping us find the best product for our pets.
- INSURER:
ASPCA
- POSTED: 08/21/2017
- BY: Margaret
- BREED: Standard Poodle
- AGE OF PET: 7 - 10
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