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Value and service are great. Reimbursement is easy and customer service is helpful.

I am pleased to have Nationwide Insurance for my puppy, Olive. I adopted her from my friend in beginning of November and was recommended to have a pet insurance policy for emergency. I have applied for the Nationwide Insurance for Olive in December 25, 2016. The policy became effective on January 7, 2017. I am glad that I have purchased the Major-Medical Plan through Nationwide. On Friday, January 20, 2017, Olive jumped off the couch and sustained transverse fracture to left ulna and radius. I was not expecting such an Emergency like this and was not sure about how to claim or apply insurance through the vet. When I called the customer service, I was immediately informed on filing insurance claim and I was told that the claim will be reviewed within 15 days and the reimbursement will be sent within 30 days of the claim. I had to pay $325 for the splint at the time of treatment out of pocket on Friday and $2480 by using the Care Card for plate placement on Monday. The total amount minus $250 for deductible was approved and reimbursed within 11 days of filing the claim. One thing that I would love to see is the insurance coverage being approved first that way I do not have to pay upfront to risk me from getting into the financial jeopardy.

We are in the military and move every couple of years. Embrace is the only pet insurance we have found that has covered us from Alaska to Virginia. We appreciate the continuity and good coverage.

Response time for repayment is great! Claim was submitted and a reimbursement check was received within a week (maybe less). The online account access is easy to use and has great resources. The cost of the insurance is very reasonable. Very satisfied with Nationwide.

We have been with Embrace for 7 years when my tiny toy poodle Gracie encountered one of many issues to follow. She is now 10 years old and Embrace has continually honored claim after claim without problem and they always seem happy and helpful to make sure I am covered. One time there was a slight issue with coverage of a claim and it turned out the vet used a wrong code so it was a matter of resubmission. They cover as little or as much as you want for your pet. They are always there when you call and always helpful. They are never snarky or dismissive and they never leave you hanging. And you always get to speak to a staff person who is intelligent and informative. They are very professional and make it their business to insure that there customers and pets are well provided for. For the record our little dog has had thousands of dollars of medical expenses over the years and they have all been covered well above our monthly premiums. It is the best investment we have ever made for our pet.

Embrace never disappoints! They are easy to work with, quick with answering questions and payments. I have had to claim one major surgery as well as one tooth extraction, and most everything was covered. And best of all? It was done seamlessly. I would recommend Embrace to anyone who has a fur baby!

I love nationwide, they have been with my boy all during the time and very responsive when we need them and also quick response time if we had any consents.

Thank you for making it easy!!!!

ASPCA has been a very reliable pet insurance, easy to work with website and outstanding response to all claims that are filed. I will recommend ASPCA pet insurance to all my friends.

I like using embrace as it is easy to file a claim from anywhere and the service is quick. Usually I have my reimbursement directly to the bank within a week of filing the claim. That reduces the processing time and the transit time. They keep you up to date on the claim status. My only complaint is that for this review they do not list my actual dog breed--Lagotto Romagolo-- as an option so I put her in as a Portuguese Water Dog. Now how minor is that! I insure all three of my dogs thru Embrace and I love that they cover my 13 year old--who is a Portuguese Water Dog.