Really Impressed
I got a puppy at three months and immediately put insurance on her. I paid in full and was given a discount for paying annually instead of monthly. I followed their protocols and had a health check at my veterinarian. At four months she caught her leg in a chain link gate and fractured her tibia growth plate. It was serious and the vet bill was approximately $7,500.00. I submitted a claim and just over two weeks I received payment less deductible and 20% of services rendered. Four weeks after her accident, I had to follow up with the emergency veterinarian and have an X-ray done to ensure it was healing properly. I submitted a claim for this and within two days of the submission they had approved the claim and advised they sent payment. All in all very impressed with this Company. I usually don't write reviews, but because this was such a positive experience I wanted to let prospective pet insurance shoppers know this is a Company worth taking a look at.
- INSURER:
Fetch
- VETERINARIAN:
Waves Emergency Vet Hospital
- POSTED: 07/28/2023
- BY: Anne
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Vet trip
Great service at vet. Had to call insurance service of lost claim.
- INSURER:
MetLife
- VETERINARIAN:
Aiken Veterinary Services
- POSTED: 07/28/2023
- BY: Jim
- BREED: Miniature Schnauzer
- AGE OF PET: 0 - 3
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Excellent Insurance Coverage
Definitely worth the money!!! I submitted a claim and the next day it was approved ! I have submitted at least 5 claims or more and every one has been approved and handled in a day or so!
Excellent customer service!
Thank you
- INSURER:
Trupanion
- VETERINARIAN:
North County Animal Hospital
- POSTED: 07/28/2023
- BY: Mary
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Stress-Free
This is the first time we’ve ever used pet insurance and it was a really great experience. On a day when we were worried about our dog and the kids were a handful because of their worries, Trupanion took the stress off so that we didn’t have to concern ourselves with the cost involved or a hassle to get insurance to pay their part. The hospital received approval from Trupanion in minutes and we only paid our co-pay. It was great.
- INSURER:
Trupanion
- VETERINARIAN:
UF Small Animal Hospital
- POSTED: 07/28/2023
- BY: Lisa
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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90% of $4500.00 reimbursed to me by my Pet Insurance!
I can't imagine not having Pet Insurance. There was no question that my cat could be treated
No worry about affording her bill. Insurance paid the claim within four days.
FOR PENNIES A DAY, IT IS PART OF CARING FOR YOUR ANIMAL, AS IS FOOD & SHELTER!
- INSURER:
Embrace
- VETERINARIAN:
MISSION EMERGENCY VET
- POSTED: 07/27/2023
- BY: ELEANOR
- BREED: American Long Hair
- AGE OF PET: 4 - 6
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We are glad we have Trupanion
Our new puppy Daisy had many alergies and stomach issues. We are so glad we have Trupanion. These past two years they have been a pleasure to work with. Their customer service is excellent and the ease of filing a claim is wonderful especially for someone who is not excellent with technology having been born before Television. Thank you Trupanion.
- INSURER:
Trupanion
- VETERINARIAN:
Oracle Road Pet Clinic
- POSTED: 07/27/2023
- BY: Sherry
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Amazing!
Excellent coverage. Submitting a claim was easy and they got us a check fast. I'm happy to have them and will continue to use them as our insurance for our animals.
- INSURER:
Healthy Paws
- POSTED: 07/27/2023
- BY: Michael
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Worth every Penny
Life has been there for all 3 of our dog , the best and worst of times. Their wellness insurance is worth it because it encourages us to keep our dog healthy and follow recommendation provided by our Vet. Filing claims is easy and if you call staff is friendly and helpful
- INSURER:
MetLife
- VETERINARIAN:
Bluffton Veterinary
- POSTED: 07/27/2023
- BY: Chuck
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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CLAIMS DEPT USELESS!!
I had a policy for a year when it came time to use it for something simple the claims dept kept asking for medical records I did not have as Oliver has only been with me since adoption for a year and he is still only 2 - I sent in his initial vet bill and the one I was claiming through insurance and went through hell !!! kept asking for medical records that I do not have as he was never seen during the times they are asking!! I emailed customer service 3 times and spoke to 4 people!!! what is the problem!!! I am now telling all my friends NOT TO USE FETCH!!!
- INSURER:
Fetch
- POSTED: 07/27/2023
- BY: Lorraine
- BREED: Shih-Poo
- AGE OF PET: 0 - 3
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I’m done
I will be cancelling my 10 years of Trupanion and will be self insuring from now on.
They have done everything to avoid paying out for this claim which was a true emergency. The amount they are giving me is pitiful and not worth all these years of loyal payment. I am done.
- INSURER:
Trupanion
- POSTED: 07/27/2023
- BY: Linda
- BREED: Poodle - Toy
- AGE OF PET: 0 - 3
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