Tessa
Thank you for your quick response to my claim for Tessa. You made a very stressful time less stressful with the ease of filing the claim and your professionalism in handling it.
Thank you!
- INSURER:
Trupanion
- VETERINARIAN:
Fenton River Tolland Dr. Brown Dr. Plante
- POSTED: 08/22/2023
- BY: MaryBeth
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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LOVE THIS INSURER!
IT'S pretty easy to put in claims with Met Life and most things I thought were covered really are. Love the peace of mind knowing if anything catastrophic happens, Deacon will be covered.
- INSURER:
MetLife
- VETERINARIAN:
Manchester Animal Hospital, Manchester NH
- POSTED: 08/22/2023
- BY: Vicky
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 4 - 6
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Horrible insurance company
Had them for last 3 year and they never want proccess claims. They try to find a way to not pay
In 3 yrs paying $75 per month they only paid $48 for one claims. What’s the point on getting insurance if YOU are looking for ways NOT pay -
Shame on this company I cancelled and went to anther provider
- INSURER:
Healthy Paws
- POSTED: 08/22/2023
- BY: Rick
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 4 - 6
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Kona's Hemangiosarcoma CANCER
We have had Healthy Paws insurance since my German Shephard family member was less than a year old. She was healthy until a month ago. As a result of an emergency ultrasound, we found a tumor on her spleen that ruptured. Because we have Healthy Paws Insurance we were able to make a quick decision on giving her an emergency surgery. Without the surgery, we will not know whether the tumor is cancerous or not, which it unfortunately it was. Even though Kona's outcome is not what we hoped for, it allowed her few precious weeks with her, and were well worth it!
For 11 years, Healthy Paws promptly paid all of her prescriptions and emergency visits less our annual deductible at 90%.
The claim process is/was very easy and fast and we received updates along the way.
I highly recommended them to all pet parents! Their policies and customer service people are the best!
- INSURER:
Healthy Paws
- POSTED: 08/21/2023
- BY: Mike
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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Delay and Confuscate
This company insists on not paying for over $3k in medical bills (the total amt was over $18k.) They claim my baby's epilepsy was the reason he was hospitalized rather than the fact that he had a life-threatening infection. It happened Nov 22. They paid some, then denied the appeal for the rest Aug 23 (9 mo later.) Now I have to do a 2nd level appeal for which they are allowed another 6 mo to complete. This is appalling and unacceptable when I pay them top dollar for insurance for my pets. If you have a better insurance provider, keep them.
- INSURER:
Pets Best
- POSTED: 08/20/2023
- BY: Jamie
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 7 - 10
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Met Life
Best thing I ever did. Met Life has been awesome. Answering all my questions and emails promptly. Ease of claims. Quick, fast returns!
- INSURER:
MetLife
- VETERINARIAN:
Oak creek Veterinary Care
- POSTED: 08/20/2023
- BY: Tracy
- BREED: Rottweiler
- AGE OF PET: 0 - 3
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I just began
After a horrible experience with Fetch by the DoDo, I compared companies. It seems they have a family-plan and other perks; so, after comparing Metlife with other pet Insurance companies. I have three dogs, and luckily I haven't had to make a claim.
- INSURER:
MetLife
- VETERINARIAN:
Rye Harrison Vets
- POSTED: 08/20/2023
- BY: Rob
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 0 - 3
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Positive experience
Easy submissions and no hassle
- INSURER:
ASPCA
- POSTED: 08/19/2023
- BY: Kelli
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 4 - 6
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One less stress!
Trupanion has never let me down. The stress of a new kitten being sick is enough to deal with. Claims are easy to complete and quickly processed. I am so glad I made the decision to sign with them. My sister recommended Trupanion to me.
- INSURER:
Trupanion
- VETERINARIAN:
Borderview
- POSTED: 08/18/2023
- BY: Debra
- BREED: Selkirk Rex
- AGE OF PET: 0 - 3
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Pet's Best is the Best!!
My plan has a 90% reimbursement and they have done that with every bill I have submitted, no questions asked. And talk about an easy claim submission process? Always answer questions if you call or email. who knew my 2 year old pit would have a cancerous tumor removed so young? I am sooooo glad I signed up with them and my premium is less than $17 a month! Everyone can afford this and should have it.
- INSURER:
Pets Best
- POSTED: 08/17/2023
- BY: Sharon
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: The Healthy Paws Team
We’re sorry you were not satisfied with your plan. We do our best to be transparent throughout our website, during the enrollment process and in the plan documents available to each client in their online Healthy Paws account regarding the limited exclusions of our plan. Those exclusions are pre-existing conditions, preventative/routine care and the office visit fee (vet exam, emergency exam, recheck or consultation). Anyone visiting our website can see this information on our “Benefits, Coverage and Exclusions” page. Since the majority of your claims fell into one of the above categories, we could not provide coverage.