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I have had several pets over the years that have been insured by Pets Best. They always have been fair in their financial decisions. I have had several animals with cancer and serious illnesses and Pets Best has always been there for me, even now with my present animals. I trust their decisions and would recommend them to other pet owners, which I have already done in the past. Do your investigations but in the end you will find Pets Best is the BEST.

I would always cover my pets with insurance. We have had some emergencies with 5 dogs. I don’t hesitate to get them veterinary care for emergencies and routine care. It’s expensive with 5 dogs being covered but it is peace of mind for this dog mama.

Great service, fast and easy. I would highly recommend.

I’ve been a happy Healthy Paws client for more than a decade. They’ve covered multiple dogs with multiple issues, including major surgeries, all without any issues. Their claims process is amazing - I can submit a claim before I even get home from the vet and receive my reimbursement in just a few days. Their team is friendly and professional and they genuinely care about their clients and their pets. Cannot recommend them highly enough!

I highly recommend Pet’s Best to any pet owner. They have been highly professional, worked with me to design a policy that met my needs, and quickly processed claims. Having pet insurance allowed me to make decisions that extended my dog’s life.

I picked up Pets best very early after getting my bulldog. I have received amazing service on every aspect with customer service, claims and the ease of filing and reimbursement. My bulldog has had bilateral knee replacements and I’m so thankful for having Pets Best

They denied my claim and totally fucked us over. What’s the point of having insurance if they don’t uphold their end of the bargain? AVOID AT ALL COSTS! DO NOT WASTE YOUR MONEY WITH THESE THIEVES!

Customer service is really bad. They don't let you talk. All they say is no. Food poisoning cause diarrhea, vomiting, blood in stool etc. they said those are illnesses. Not food poisoning. Don't try to deny. Food poisoning is accident and it's covered under the policy. Give me my reimbursement.

I have had a few minor issues with Pets Plus Us in the past. The final straw was that my dog got a cracked tooth and while I had a good idea of when the accident occurred, I could not say definitively because I am not a vet. it was accidental because she does not receive hard chews.... There are very few ways that she could receive a cracked too. They refused to cover it because I did not see the incident occur. There has been ONE person I can remember in my 7 years with them, that was helpful and provided information I needed (even though the result was not what I wanted). DO NOT USE THIS COMPANY. There are many others that can provide better coverage and customer service.

This was our first experience filing a claim with Pet's Best insurance. The experiences very easy. Their web site is very thorough and explained how to file a claim. We filed a claim along with a copy of the vet's paperwork for Dusty's wellness check and soon received a check from Pet's Best. I highly recommend Pet's Best for anyone considering purchasing pet insurance for their pet.