Wonderful Customer Service
I am very satisfied with Healthy Paws. I purchased the insurance policy ($100 deduct, 90% coverage, around $20-25/mo) for a kitten that we had rescued. Shortly after, she had blood in her urine. Her vet treated her for a UTI. She continued to have problems, so a x-ray was performed. She was diagnosed with a large urinary stone requiring surgery. I uploaded her itemized bill via mobile app to Healthy Paws. Very easy process. I was reimbursed (minus $55 vet fee, $100 deduct, and 10% copay) within a week. She was put on a prescription diet (no coverage by insurance). A couple years went by, and she just had another surgery for the same problem. Again, a $1000 surgery was reimbursed and my copay and out of pocket was around $250! Thank you Health Paws!
- INSURER:
Healthy Paws
- POSTED: 03/30/2021
- BY: Heather
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Easy and quick service
Super easy and quick service!! It was so comforting to know Trupanion took care of my dog in what was such a scary and stressful situation.
- INSURER:
Trupanion
- POSTED: 03/29/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I have been very pleased with Trupanion now and in the past.
I have been very pleased with Trupanion now and in the past.
- INSURER:
Trupanion
- POSTED: 03/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very good communication.
Very good communication. Excellent pet health insurance. Highly recommend.
- INSURER:
Trupanion
- POSTED: 03/20/2021
- BY:
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Great Customer Service!
The associate I worked with was extremely helpful and full of beneficial information. He answered all of my questions and made me feel very confident about my choice to enroll in pet insurance through Trupanion.
- INSURER:
Trupanion
- POSTED: 03/19/2021
- BY:
- BREED: Aussiedoodle
- AGE OF PET: 7 - 10
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Tru-Panion has been helping us with our little dog Penelopi for several years now and I trust them.
Tru-Panion has been helping us with our little dog Penelopi for several years now, and I trust them. They cover many things for her health, and are usually quick to cover the claims. I really don't know what we would do if we didn't have pet health insurance for her!
Thank you !! Deb Owens
- INSURER:
Trupanion
- POSTED: 03/16/2021
- BY:
- BREED: Pomapoo
- AGE OF PET: 7 - 10
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Trupanion Enrollment
Rick was extremely friendly, helpful and professional. He explained all options were explained respectfully.
- INSURER:
Trupanion
- POSTED: 02/27/2021
- BY:
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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very helpful staff Krenna was very helpful
very helpful staff, Krenna was very helpful
- INSURER:
Trupanion
- POSTED: 02/25/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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First Time Submission
This was the first time I submitted a claim. Other claims have been initiated by my vet. My experience was wonderful. Submission was easy once I contacted my vet and requested my invoice be emailed to me. I usually get paper receipts. Not that I know I'll just have them emailed. The response time was very fast and the explanation was clear and understandable. Thanks You.
- INSURER:
Trupanion
- POSTED: 02/24/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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